Financial Research Virtual Summit 2021 | Market Research Society (MRS) | 28 March 2021 | Webinar
Venue
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| Event Date | Sun Mar 28 EDT (over 3 years ago) |
| Location | Webinar |
| Region | All |
Details
The global response to Covid-19 has created a financial crisis leaving no individual or business untouched. It has led to a seismic shift in consumers’ attitudes, behaviours and needs as well as a change in research approaches and requirements.
In response, this year’s event will take a deep delve into consumers’ financial attitudes and behaviours gathered before and during the pandemic. How much has changed? What will future financial customer want and expect from providers? How should financial providers adapt?
Explore the latest research that is generating new understanding of different segments, revealing potential growth opportunities for financial providers and informing better engagement and communications with financial customers.
Speakers
2021 Speakers
CHAIR:
Fiona Blades
President & CEO, MESH Experience
Alex Wright
Financial Services Lead, Kantar
Lord Simon Woolley
CBE
Julie Taylor
Research Director, Gusto Research
SPEAKERS:
Ian Goulding
Customer Insight Lead, Marketing, NatWest
Anthony Price
Associate Director, Join the Dots | InSites Consulting
Livvy Gill
Researcher, Nationwide
Tom Clarkson
Director, Blue Marble
Amy Cashman
CEO, Kantar
Nikki Boore
Global Head of Customer Strategy and Insight, Global Marketing, HSBC
Mark Hirstle
Global Head of Insight, HSBC
Georgina Clarke
Director of Research Projects and Business Development, Boring Money
Jill Jackson
Managing Director, The Big Exchange
Colin Strong
Head of Behaviour Change, Ipsos Mori
Nick Watkins
Head of Insight & Evaluation, Money and Pensions Service (MaPs)
Robert Seffert
Associate Director, Savanta
Alex Higgins
Customer Insight Manager - Business Banking Switch, RBS
Nathan Hester
Head of Client Value, Motif
Lisa King
Senior Group Insight Manager, Royal London
Santosh Makhani
Insight Director, Motif
Tom Mathar
Insight Manager - Centre for Behavioural Research, Aegon UK
PANELISTS:
Michael Worledge
Financial Services Sector Head, Harris Interactive
Alexa Nightingale
Research Director & Partner, Opinium
Katherine Hobby
Director & Partner, Lansons
Flora Vieites
Director, Ipsos MORI
Lizzy Moroney
Head of Customer Strategy, Firefish
Juliet Gouldman
Head of Strategic and External Engagement, Barclays
Andy Eymond
Partner, Well Thought
Damon Gibbons
Director, Centre for Responsible Credit
Abigail Olingschlaeger
Research Manager, Walnut Unlimited
Lisa Hulme-Vickerstaff
Head of Insights, Lowell Financial
Sponsors & Partners
2021 Partner
MEDIA PARTNER:
• Research Live