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Event Date Thu Mar 24 GMT (in 4 months)
In your timezone (EST): Thu Mar 24 4:00am - Thu Mar 24 1:00pm
Region EMEA

Deliver Exceptional Customer Experiences & Drive Efficiencies With Winning Self-Service Strategies For Financial Services: Future-Focused Payments, Cashless, ATM & Frictionless Strategies • Integrated Automation Advances & The Latest Biometric & Authentication Technologies • Update Post-Pandemic Customer Expectations & Manage Sensitive & Complex Interactions • Guarantee Secure Digital Channels & Data, Prevent Fraud


2022 Speakers

Wendy Redshaw
Chief Digital Information, Natwest Group

Natalie Ledward
Head of Vulnerable, Monzo Bank

Becky Franks
Head of UX & Optimisation, The Co operative Bank plc

Christoper Williamson
Head of Technology Delivery, First Direct

Geraldine Maringo
Chief Product Owner, Nationwide Building Society

Murtuza Mehvee
Digital Adoption Lead (Associate Director), RBS

Aruna Kumara
Chief Executive Officer, Bank of Ceylon

Stella Calvo Sequeiros
International Business Manager, Banco Santander

Sol Enenmoh
Head of Digital transformation, Vanquis Bank

Ms. Marion King
Director of Payments, Natwest Group

Rachel Haworth
Former Customer Experience Director, Coventry Building Society

Sunil Bazzaz
Head of Payables & Receivables, MUFG

Nicola Emsley
CIO, Physical Channels, Retail Banking, Natwest Group

Richard Thomas
Head of Architecture, Atom Bank

Jamie Broadbent
Head of Digital, Innovation & Design, RBS International

Carl Woolfenden
Director of Digital & Change, The Cooperative Bank

Adam Bailey
Head of ATM Self Service Operations, Natwest Group

Andrew Larking
Lead UX & UI Designer, Vanquis Bank

Sponsors & Partners

2022 Sponsors

• DocuSign
• GDS Link
• GetFeedBank
• Quantum Metric
• Toluna
• Harris Interactive
• Voice Sage