Financial Services-Led Conference & Networking Event 2022 | Global Insight Conferences Ltd | 23 March 2022 | The Law Society Hall, 113 Chancery Ln, London WC2A 1PL, UK

Venue
The Law Society Hall
The Law Society Hall, 113 Chancery Ln, London WC2A 1PL, UK

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Event Date Thu Mar 24 GMT (over 2 years ago)
In your timezone (EST): Wed Mar 23 8:00pm - Wed Mar 23 8:00pm
Location The Law Society Hall
113 Chancery Ln, London WC2A 1PL, UK
Region EMEA
Details

Deliver Exceptional Customer Experiences & Drive Efficiencies With Winning Self-Service Strategies For Financial Services: Future-Focused Payments, Cashless, ATM & Frictionless Strategies • Integrated Automation Advances & The Latest Biometric & Authentication Technologies • Update Post-Pandemic Customer Expectations & Manage Sensitive & Complex Interactions • Guarantee Secure Digital Channels & Data, Prevent Fraud

Speakers

2022 Speakers

Sue Rees
Domain Lead, Everyday Banking, Retail DigiTech, NatWest

Natalie Ledward
Head of Vulnerable Customers, Monzo Bank

Carl Woolfenden
Director of Digital & Change, The Co-operative Bank plc

Evangelos Vayias
Head of Internal Digitization & Business Banking Digital Transformation, Eurobank

Geraldine Maringo
Chief Product Owner, Nationwide Building Society

Angel Serrano
Data & Analytics CoE, Chief Operating Office (COO), Santander

Aruna Kumara
Chief Executive Officer, Bank of Ceylon

Stella Calvo Sequeiros
International Business Manager- Digital Banking, Banco Santander

Sol Enenmoh
Head of Digital Transformation, Vanquis Bank

Ziba Goddard
Chief Consulting Officer, Cowry Consulting

Rachel Haworth
Former Customer Experience Director, Coventry Building Society

Sunil Bazzaz
Head of Payables & Receivables, EMEA Product Management, MUFG

Nicola Emsley
CIO, Physical Channels, Retail Banking, NatWest Group

Richard Thomas
Head of Architecture, Atom Bank

Jamie Broadbent
Head of Digital, Innovation & Design, RBS International

Andrew Larking
Lead UX & UI Designer, Vanquis Bank

Toni Coulson
Head of Forward Flow Lending, Starling Bank

Raphy March
Chief Design Officer, Cowry Consulting

Lee Trenam
Head of Sales, VoiceSage

Garry Larner
Commercial Director, ieDigital

Dr Chris Humphris
VP Customer Success, Verint

Mark Aldred
VP of International Sales, AurigaSpa

Paola Acciai
Head of Marketing and Communication, Banca Carige

Anshul Bongirwar
EMEA Business Lead, Moxo

Lloyd Buxton
Senior Enterprise Account Executive, DX AES

Sponsors & Partners

2022 Sponsors

• Auriga
• Verint
• VoiceSage
• ieDigital
• Lightico
• Cowry Consulting
• Odigo
• Genesys
• Kontent
• Moxo
• Unblu