Venue
Instinctif Partners
Instinctif Partners, 65 Gresham St, London EC2V 7NQ, United Kingdom

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Event Date Tue Apr 26 BST (over 2 years ago)
In your timezone (EST): Mon Apr 25 7:00pm - Mon Apr 25 7:00pm
Location Instinctif Partners
65 Gresham St, London EC2V 7NQ, United Kingdom
Region EMEA
Details

The worldwide economic collapse of 2007/08 was blamed squarely on banks with a hugely detrimental effect on the brand with trust in the sector severely eroded. Thirteen years on another crisis has swept the globe but this time, for different reasons. How has the world of retail banking reacted and used the opportunity to reposition itself as a trusted sector, working with the customers' best interest at heart? Or not?

In this session, we will consider the journey from pariah to partner the big five UK banks have taken and how building societies are consolidating their place at the heart of communities against the backdrop of the closure of bank branches and rationalisation.

Whilst, building societies have deeply rooted themselves in their communities, big banks have been working on their web-based applications and brand position– join The Financial Services Forum, as we discuss how building brand trust within communities has evolved in the banking sector from the wreckage of 2007/8.

Speakers

2022 Speakers

James Daley
Managing Director, Fairer Finance

Kris Brewster
Director of Strategy & Corporate Communications, Skipton Building Society

Conrad Ford
Chief Product & Strategy Officer, Allica Bank

Mark Akerman
Chief Transformation and Technology Officer, Tandem Bank

Alex Sword
Editor, The Financial Services Forum

Sponsors & Partners

2022 Speaker

• Phoebus