FT Future of Retail Summit 2024 | FT Live | 16 September 2024 | Convene 22 Bishopsgate, 22 Bishopsgate, London EC2N 4BQ, UK

The summit returns in 2024 as the retail industry navigates record high global inflation, more calculated consumer spending and the rise of revolutionary technologies. For brands in the sector to continue to thrive, they must respond to these challenges and maintain strong customer loyalty, whilst ensuring they are tapping into new growth opportunities within ecommerce, advertising and in-store, which will allow them to create additional revenue streams and engage highly connected customers.

The one-day summit gathers the biggest names in the industry, from ecommerce, digital, marketing, tech, sustainability and supply chains, who are helping to create a customer-led and technology-enabled next generation of retail.

Why Attend?
• Discuss & Debate
Discuss new approaches and strategies designed to help win market share, maximise efficiency and deliver more profit
• Network
Explore and develop your views with senior-level peers, journalists and experts on what is needed to drive future success
• Learn
Hear the latest intelligence around the consumer trends, companies, data & analytics, and the technologies driving the global retail industry

Key Themes:
• Creating highly immersive shopping experiences in–store and online with XR
• Investing in AI to uncover growth opportunities
• Advancing data use for a personalised and seamless omnichannel experience
• Understanding evolving consumer trends to boost sales
• Securing long term customer loyalty with authentic customer engagement
7 Navigating the transition to more sustainable and ethical business practices

2024 Speakers

MODERATORS:

Laura Onita
Retail Correspondent, Financial Times

Claer Barrett
Consumer Editor, Financial Times

Akila Quinio
Retail Banking and Fintech Reporter, Financial Times

Anjli Raval
Management Editor, Financial Times

SPEAKERS:

Ken Murphy
CEO, Tesco

Alex Gourlay
Executive Chair, Holland & Barrett

Judith McKenna
Former President and CEO, Walmart International

Lyssa McGowan
CEO, Pets at Home

Çağlayan Çetin
President, Trendyol Group

Dan Finley
CEO, Debenhams

Guillaume de Colonges
Group Merchandise Executive Director, Carrefour

Eshita Kabra
CEO and Founder, By Rotation

Rich Bayer
Executive Vice President, Country Manager and Head of Sales, UK, ClearPay

Lynn Beattie
Director of Technology, B&Q

Adam Blair
Vice President of Sales, EMEA, DeepL

Kathleen Talbot
Chief Sustainability Officer and Vice President of Operations, Reformation

Michael Marth
Chief Operating Officer, International, URBN

Adrian Fung
Global Chief Marketing Officer, eBay

Jo Dancey
Senior Vice President and Global General Manager, Jo Malone London

Helen Dickinson
CEO, British Retail Consortium (BRC)

Andrew Ellis
CEO, NatWest Boxed

Lukas Fassbender
Senior Vice President of EMEA Revenue, The Trade Desk

Lindsay Haselhurst
Chief Operating Officer, Currys

Mareike Heidemann-Jarosch
Product Owner Knowledge Management, REWE Group

Heather Jackson
Co-Founder, GenM

Brian Kalms
Managing Director, AlixPartners

Nabil Malouli
Senior Vice President, Global E-commerce and Returns, DHL Supply Chain

Tony Mannix
Strategic Advisor, Retail Logistics, GXO

Qaiser Mazhar
Chief Technology Officer, LS Eleven, Asda

Kirsty Morris
Managing Director of CX and Market Development, Barclaycard Payments

Amondo Redmond
Head of North America Marketing, Foot Locker

Ollie Shayer
UK Omni-Media Director, Boots

Matt Walburn
Online Business, Customer and Marketing Director, Superdry

2024 Sponsors

LEAD SPONSORS:
• Barclaycard Payments
• NatWest Boxed
• DHL
• The Trade Desk

ASSOCIATE SPONSORS:
• AlixPartners
• Clearpay
• DeepL
• GenM
• GXO
• Mirakl