Future Branches 2021 | Worldwide Business Research (WBR) | 30 March 2021 | Virtual Event
Venue
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| Event Date | Tue Mar 30 EDT - Wed Mar 31 EDT (over 3 years ago) |
| Location | Virtual Event |
| Region | Americas |
Details
There is a new level of uncertainty about the future of physical branches, especially with regard to consumer habits and expectations. Now, branch leaders must adapt to a future where in-branch services and resources will continue to evolve.
In 2021, banks and credit unions are using the lessons learned from the previous year to push forward with new strategies and best practices. But they must do more to add resiliency to their branch networks—by building closer relationships with customers and members, and adapting their physical branch strategies to meet their expectations. This exclusive virtual event explores those two aspects of branch transformation as we begin a new decade.
Speakers
2021 Speakers
Claire Trunko
Chief People Officer, Together Credit Union
Janice Matthews
Director Retail Experience, University Federal Credit Union
Michael Rauh
President & CEO, Chelsea Groton Bank
Tom Kraus
SVP, Chief Operating Officer, Together Credit Union
Elton Brooks, MBA
Vice President, Retail Operations, Fortera Credit Union
Molly Buchanan
Vice President, Customer Experience Manager, U.S. Bank
Jeff Boehmer
Director of Sales, DEI Incorporated
Chris Rand
Virtual Event Producer & Research Manager, Future Branches | WBR Insights
Sponsors & Partners
2021 Sponsors
• DEI Corp
• JRNI
• La Macchia Group
• TimeTrade