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Event Date | Mon Mar 18 EDT (9 months ago) |
Region | All |
In the fast-paced digital realm, chatbots and conversational AI are not just buzzwords; they're revolutionizing the way we interact with technology. Over 80% of customer inquiries were resolved by AI-powered chatbots in a leading e-commerce giant's recent holiday season rush, an astonishing display of efficiency. These intelligent bots don't just streamline customer service; they are the frontline warriors of e-commerce, retail, and beyond, ensuring round-the-clock support, effortless shopping, and instant answers. But chatbots' influence extends far beyond customer service, penetrating industries where communication is key. Take the healthcare sector, where medical professionals are leveraging AI-driven chatbots to monitor patients' well-being remotely, a game-changer in the era of telemedicine. These digital healthcare assistants are the future of patient care, reducing hospital readmissions and ensuring better health outcomes.
2024 Speakers
Dwaipayan Dasgupta
Associate Director, Data Science, Novartis
Saurabh Singh
Director, Data Science and Advanced Analytics, Clinical Trials, GSK
Varun Khanna
Director - Data Engineering For Advanced Analytics & Artificial Intelligence, Adidas
Manju Pandit
Director of Artificial Intelligence, Target