Future of Commerce Experience Platforms for Businesses 2023 | Group Futurista | 8 August 2023 | Online

In today's digital age, businesses are increasingly turning to commerce experience platforms to streamline their online operations and deliver seamless customer experiences. These platforms offer a wide range of features and capabilities, from customer relationship management to supply chain management, which is essential for any successful e-commerce business.

This growth is being driven by several factors, including the rising popularity of e-commerce, the growing demand for personalized customer experiences, and the increasing use of artificial intelligence and machine learning in commerce operations. Additionally, commerce experience platforms often come with built-in marketing and advertising tools, enabling businesses to reach new customers and drive sales. Of course, like any technology, there are potential challenges associated with commerce experience platforms. These can include high implementation costs, complex integrations with existing systems, and potential data privacy concerns. However, for businesses that are willing to invest in these platforms, the benefits can be significant, including increased revenue, improved customer loyalty, and more efficient operations.

In conclusion, the future of commerce experience platforms for businesses is bright. With a growing market and a range of powerful features and capabilities, these platforms are quickly becoming essential tools for any successful e-commerce operation. Whether you're looking to improve customer experiences, streamline supply chain operations, or boost your marketing efforts, a commerce experience platform may be just what your business needs to stay ahead of the competition.

2023 Speakers

Katherine Chang
Director of Digital Experience, at Sodexo

Brian Reed
Senior Product Director, Nike Digital Commerce & Experience, at Nike

Alexandra Messerli
Director, Commerce Experience, at Arc Worldwide