Future of Digital Onboarding and Customer Experience Summit for FI 2024 | Group Futurista | 11 June 2024 | TBA, Paris, France

Buckle up for a digital transformation journey that's set to redefine the financial industry as we know it! The summit presented by Group Futurista, is your pass for 2 days to witness the financial world's evolution in real-time. In a world where convenience is king, digital onboarding is the crown jewel. This revolutionary 2 day summit unveils cutting-edge solutions, like AI-driven identity verification, that promise a frictionless customer experience. Join us at the summit and be part of the financial revolution, where innovation meets customer-centricity to shape the future of digital onboarding and redefine the financial customer experience!

Customer-Centric Banking: The Digital Onboarding Frontier:
• In an era where time is the ultimate currency, customer-centric banking has seized the digital onboarding frontier, revolutionizing the fina ncial landscape like never before. Even in 2023, a staggering 70% of global banking transactions will be initiated through user-friendly mobile apps, offering seamless experiences to tech-savvy customers. This customer-first paradigm shift extends beyond convenience. Banks now employ AI-powered chatbots that analyze customer behavior to offer tailor-made financial advice in real time. The result? A whopping 85% customer satisfaction rate was reported by leading institutions. With fintech unicorns now setting the bar, it's evident that the digital onboarding frontier is where the future of banking lies—a realm of efficiency, personalization, and unprecedented customer delight that is reshaping the way we manage our finances.

Next-Gen Fi: Where Tech Meets Seamless Customer Experience:
• In the fast-paced landscape of financial innovation, the Next-Gen FI revolution is rewriting the playbook, where cutting-edge technology seamlessly intertwines with a customer-centric approach, creating a financial ecosystem like never before. With over 2.7 billion people worldwide now using smartphones, FinTech apps are bringing Wall Street to Main Street, enabling individuals to invest with just a few taps on their screens. Meanwhile, blockchain technology, championed by platforms, is reshaping the way we envision currency and transactions, fostering trust and transparency in an increasingly digital world. But it doesn't stop there. Artificial intelligence-driven chatbots are turning customer service into a 24/7 personalized experience, responding to inquiries and offering financial advice in real-time.

AI-Powered Onboarding: Shaping the Financial Landscape:
• In the dynamic realm of finance, the advent of AI-powered onboarding has set the stage for a revolution that's nothing short of extraordinary. In fact, in 2023, financial institutions will employ cutting-edge AI algorithms to streamline customer onboarding processes, reducing the time it takes to open an account from days to mere minutes. This transformation is not just about efficiency; it's about redefining the entire financial landscape. AI-powered onboarding not only enhances customer experiences but also empowers financial institutions to make data-driven decisions, mitigate fraud, and adapt swiftly to ever-evolving regulations. In a world where time is money, embracing AI-driven onboarding is not just an option—it's the key to staying ahead in the financial game.

Why Us?
• Most creative people in business: leaders who are shaping the Future of business in creative ways.
• World changing ideas: Products, concepts and policies that are perusing innovation for good.
• World changing ideas: Products, concepts and policies that are perusing innovation for good.
• Most innovative companies: The top companies in technology, media, finance and more.

Why Attend?
Comprehensive Agenda:
• Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.

Boost Your Business:
• Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.

Intelligent Event Experience:
• A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.

Who Should Attend?
CXOs, VPs, and Directors of -
• Onboarding
• KYC/AML
• Identity and Access Management
• Customer Experience
• Digital Innovation
• Technology
• Digital Officers
• Digital Banking
• Mobile Banking
• Design
• Digital Service Delivery
• Client Solutions
• Data & Analytics
• People Officer
• Fraud Management
• Risk Officers
• Compliance Officers

Topics We Cover:
• Borderless Transactions
• Digital Identity
• Empathy By Design
• Open Banking
• Design Thinking
• Innovation Labs
• Human-Centred Approach
• Banking 4.0
• Behavioural Analytics
• Paperless Transactions
• Future Business Model
• Agile Methodologies
• Cross-Selling Algorithms
• Wearable Banking
• Real-Time Analytics
• Omni-Channel Experience
• Universal Digital Identity
• Digital Documentation
• Innovative Onboarding
• Seamless Experience
• Self Sovereign Identity
• Gamification
• Voice Banking
• AML Analytics
• Fraud
• KYC Analytics

2024 Speakers

Constance Jay
Director - Client and Product Solutions, CVC Capital Partners

Yohann Malo
Client Solutions Director, Robert Half

Imane Khalis
Director - AML KYC Market Enablement, American Express

Kevin Foussadier
Customer Experience Director, Swile

Carlos Suleau
Presales Director, Digital Banking Solutions, Sapra Banking Software

Sara Rachele Napolitano
Managing Director - Technology M&A, Houlihan Lokey

2024 SPONSORS

GOLD SPONSOR
• Telesign