Future of Digital Onboarding and Customer Experience Summit for FI (2nd Edition) 2024 | Group Futurista | 27 February 2024 | Paris, France

Get ready to embark on a journey into the summit in UK, brought to you by group futurista. As we stand on the precipice of a new era, let us paint a vivid picture: in 2023, mobile banking app downloads surged by a staggering 61% globally, reflecting the seismic shift towards digital engagement. At the summit, you'll witness industry titans unveiling ai-driven onboarding solutions, slashing the onboarding time by 70%, and enhancing security tenfold. With the rise of neobanks, financial institutions are reimagining cx as a competitive battleground. In this immersive event, thought leaders will guide you through the digital landscape's uncharted territories, where hyper-personalization and data-driven insights redefine the customer experience.

• Digital Onboarding: Pioneering the Future of Finance
in The Dynamic Realm of Finance, a Revolution Is Quietly Underway, Reshaping the Very Fabric of How We Interact with Financial Institutions

• Cx Revolution: Unleashing Digital Onboarding's Power
in Today's Dynamic Business Landscape, the Winds of Change Are Ushering in A Customer Experience (cx) Revolution of Epic Proportions

• Next-Gen Fi: The Art of Seamless Onboarding
in The Digital Era, Financial Institutions Are Redefining the Customer Experience with The Finesse of A Master Painter

Why Attend:
• Comprehensive agenda
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.

• Boost your business
Futurista start-up elevate is a dedicated platform for startups and v cs. we offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding v cs and mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.

• Intelligent event experience
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees

Who Should Attend
CXOs, VPs, and Directors of :
• Onboarding
• KYC/AML
• Identity and Access Management
• Customer Experience
• Digital Innovation
• Technology
• Digital Officers
• Digital Banking
• Mobile Banking
• Design
• Digital Service Delivery
• Client Solutions
• Data & Analytics
• People Officer
• Fraud Management
• Risk Officers
• Compliance Officers

Topics We Cover:
• Borderless Transactions
• Digital Identity
• Empathy By Design
• Open Banking
• Design Thinking
• Intelligent Customer Experience
• Innovation Labs
• Human-Centred Approach
• Banking 4.0
• Behavioural Analytics
• Paperless Transactions
• Future Business Model
• Agile Methodologies
• Cross-Selling Algorithms
• Wearable Banking
• Real-Time Analytics
• Omni-Channel Experience
• Universal Digital Identity
• Digital Documentation
• Innovative Onboarding
• Seamless Experience
• Self Sovereign Identity
• Gamification
• Voice Banking
• AML Analytics
• Fraud
• KYC Analytics

2024 Speakers

Judith Fichet
Digital Marketing & Customer Experience Director, BNP Paribas and Hello bank!

Manuel Raingeard
Head of KYC AML Onboarding Team at Societe Generale Corporate and Investment Banking, SGCIB

Pierre Chiron
Director of Digital Marketing, Communication & Customer Experience, Orange Bank

Stéphanie Lecoeur
Customer Experience Manager, Carrefour Banque & Assurance

Stefan Pata
Global CX Director, Mobilize Financial Services

Rania Rahal
Head of Digital Transformation & User Experience, Euronext