Future of Product Experience Management for Businesses Virtual Summit (US Edition) 2024 | Group Futurista | 21 March 2024 | Virtual
Venue
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| Event Date | Thu Mar 21 EDT (9 months ago) |
| Location | Virtual |
| Region | Americas |
Details
Customers click away from shopping sites when they need help finding answers to product questions, and there's no limit to what they might want to know. This leverages everything one knows about products and customers to deliver customer-centric, personalized, omnichannel experiences, guided by research and driven by social networks that attract and convert buyers. It centralizes the management of customers, products, suppliers, and other data. It applies machine learning and other AI techniques to it so one can link transactional and interaction data and deliver relevant, contextual, and engaging content to the right audience at the right time and at the right time.
According to a study, 86% of customers are willing to pay more for a better shopping experience. This is why today's companies attach great importance to the customer's product experience. They know that no matter how great the product they've created is if it doesn't deliver a great customer experience, there's cause for concern. After all, it is the customer who will decide the fate of the business.
Who Should Attend?
CXO, VP, Director, Head, Manager & Specialist of -
• Product Experience Management
• Product Management
• CX Transformation
• CX Strategy
• Customer Success
• Global Customer Fulfillment
• Customer Experience
• Customer Operations
• Customer Relations
• Customer Service
• Customer Loyalty
• Customer Engagement
• Innovation
• Customer Analytics
• Customer Relationship Management
• Customer Insights
• Customer Centricity
• Product Development
• User Experience
• Digital Officer
• Digital Transformation
• Information
• Technology
What to Expect?
• Digital Sessions
Connect, listen and learn with our live digital sessions.
• Digital Panel Discussions
Conversations and deliberations that are contagious.
• Digital Network
Network Digitally with industry leaders across the globe.
Summit Highlights:
• Knowledge Sessions
The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations.
• Industry Leaders
Industry's thought leaders, decision-makers, and solution providers will gather virtually to discuss the latest trends, innovations, and technologies in the Artificial Intelligence Industry.
• Attendees
Congregation of industry's top-level executives and senior officials for knowledge sharing.
Discussion Points:
• The Age of Digital First Experience - PXM in 2024.
• How Data-Driven Product Experience Management Delivers Value To Each Customer.
• Reimagining PXM Strategy: Adapting to Evolving Preference and Needs.
• Design Your Product Experience Management to Deliver Continuous Experience Throughout Customer Life Cycle.
Topics We Cover:
• Product Roadmaps
• Product Management
• Product Excellence
• Prioritization
• Insights
• Engagement
• Integrations
• Security
• Data Driven PXM
• CX Technologies
• Digital Transformation
• Digital Customer Engagement
• Customer-centric UI & UX
• Customer Data Platforms
Industries:
• Financial Services
• Insurance
• Banking
• Fintech
• Healthcare and Life Sciences
• Retail
• Manufacturing
• IT
• Hospitality
• Transportation
• Media
• Telecoms
Speakers
2024 Speakers
Maheep Bhalla
Director of Product Management, AT&T
Mark Bailes
Director - Technical Product Management, VNS Health
Sponsors & Partners
2024 Sponsors
PLATINUM SPONSORS:
• Quantum Metric