Digital Event

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Wed Sep 15 UTC (10 months ago)
In your timezone (EDT): Wed Sep 15 6:00am - Wed Sep 15 12:45pm
Location Digital Event
Region EMEA

Retail is going through a period of seismic change at present, with growth proving hard to come by for many retailers. However - the smartest retailers are those who are able to make the most of what they've got in these tough times by optimising what data they have for marketing and customer aquisition/retention. Join this event as they walk you through marketing ideas and showcase successful retail case studies backed with empirical research to reveal how retailers can better convert 'interested browsers' into loyal customers and brand advocates.

Who should attend?

This conference is designed for retailers working in senior and mid management marketing roles. If you are looking to understand and develop a long term x-channel marketing strategy that accommodates emerging trends in customer engagement, then this will arm you with ideas, action points and new contacts to help you in your journey. The event will have a forward looking strategic focus and is aimed at executives within retail marketing teams in the following job functions:

• Customer Experience
• Customer Service
• Voice of the Customer
• Customer Loyalty
• Market Research
• Customer Insights
• Brand Experience
• Data Science
• Shopper Insights
• Loyalty
• Analytics
• Design
• Marketing


2021 Speakers:

Nick Irons
Lead UX & Service Designer - Customer Journey Management, John Lewis & Partners

Shelagh Stoneham
Founder & CEO, Power WearHouse

Emily Laws
Senior Marketing Manager, Lucky Saint

Shalom Lloyd
Founder & Managing Director, Naturally Tribal Skincare

Desi Reuben-Sealey
Senior UX Manager, Victorinox

Trevor Gordon
CX & Operations Lead, Leading utilities company

Darren Williams
Executive Chairman, Scrubd

Jack Sweeney
Commercial Marketing Strategist
JDS & former Marketing Director, Kärcher UK (2017- 2019)

Nidhima Kohli
CEO, My Beauty Matches

Alan Porter
Director of Product Marketing, Nuxeo

Katharine Biggs
Marketing & Communications Manager, ParcelLab

Chris Liversidge
CEO & Founder, QueryClick

Andrea Brown
Head of Industry, Google

Sponsors & Partners

2021 Partners:

• Nuxeo
• Query Click
• ParcelLab