Virtual Event

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Jan 12 EST - Wed Jan 13 EST (10 months ago)
Location Virtual Event
Region All

How much do you know about the future of your industry? About what technology is cutting-edge, what strategies are being deployed by the top SSCs and which trends are going to stick. At SSON we believe forewarned is forearmed and have created this interactive conference to allow you to dream and imagine where this industry is going and what it’s capable of.

We'll also be revealing, for the first time, the results of our highly anticipated 'State of the Industry Survey.' Conducted annually by SSON the survey reveals how shared services leaders are acting and planning, in the fields of talent, technology and operating models. It is the perfect place for you to benchmark your current progress and GBS future plans.

Key Topics to be Discussed:

• Cutting edge technology that’s realizing hard benefits
• Future proofing your business strategy with enterprise resilience
• Executing a location agnostic operating model; digital workers, self-service, remote and virtual
• Agile at scale; leveraging automation, robotics, AI, analytics and other digital solutions
• Mapping a future of work strategy to empower employees and drive digital transformation


2021 Speakers

Marcus Millership
Director of People Services & Solutions, Rolls-Royce

Barbara Hodge
Global Online & Digital Content Editor, SSON

Sally Fletcher
Head of Online Events, SSON

Samir Bagri
GBS Expert, ADM

Robert Weltevreden
Head, Novartis Business Services

Teresa Michelena
Director Global Business Services Center HR, Europe, Mastercard

Damian von Wenczowsky
Global Transformation Lead, Bayer

Naomi Secor
Global Managing Director, Shared Services & Outsourcing Network (SSON)

Shivani Bhatia
VP Shared Services, Berlitz

Steve Rudderham
Head of Global Business Services, AkzoNobel

Paul Hsu
Director of Product Marketing, Nintex

Sem Sergunin
Product Marketing, IQ Bot, Automation Anywhere

Caroline Basyn
SVP, Information Business Services, Mondelēz International

Tony Saldanha
CEO, Inixia

Sponsors & Partners

2021 Sponsors

• Automation Anywhere
• Nintex