Future-Proof Your Consumer Communication Strategy for 2023 and Beyond | Marcus Evans | 16 May 2023 | Webinar
Venue
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Wed May 17 AEST (over 1 year ago)
In your timezone (EST): Tue May 16 10:00am - Tue May 16 10:00am |
| Location | Webinar |
| Region | APAC |
Details
Delivering an Exceptional Product Alone Does Not Guarantee a Remarkable Customer Experience. With the Majority of Consumers Interacting With Brands Online, Brands Need to Foster Positive and Meaningful Interactions Across All Channels at All Stages of the Sales Process. This Includes Interactions With Influencers and on Social Media, as Well as Post-sales Communications and Everything in Between.
Join Our Expert Panel Discussion to Learn How to Enhance Audience Engagement Through Social Listening and Adapting. Our Panel of Experts Will Explore How Messaging and Campaigns Can Be Tailored to Different Demographics, and How Brands Can Create and Manage Compelling Messages That Effectively Convey Their Unique Value Proposition.
Learning Objectives:
• How and when consumers expect to be communicated with
• How to create and deliver highly personalized messages that resonate with your audience
• How to build a psychographic profile of your audience and unlocking customer data
• How to harness the power of consumer intelligence to differentiate your brand and grow your share of voice
• Why building valuable customer relations on social media is important for brands
Speakers
2023 Speakers
Lolitta Suffian
Group Head of Customer Experience, Telekom Malaysia Group
Katja Forbes
Head of Client Experience, CCIB DCDA, Standard Chartered Bank
Navin Baid
Head Strategy & Operations - Asia Pacific, Lenovo
Tom Rastas
Enterprise Account Director, Brandwatch
Martin Kelly
Senior Field Marketing Manager (APAC), Brandwatch