Conrad Dubai
Conrad Dubai, Sheikh Zayed Rd - Trade CentreTrade Centre 1 - Dubai - UAE

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Mar 16 +04 (7 months ago)
In your timezone (EDT): Tue Mar 16 1:00am - Tue Mar 16 2:10am
Location Conrad Dubai
Sheikh Zayed Rd - Trade CentreTrade Centre 1 - Dubai - UAE
Region EMEA

With the increasing customer inclination towards digitalization and lesser human contact increases, CX leaders have to integrate disruptive technologies to deliver experience that serve the new customer needs with care and concern. Real time pulse of the shifting customer needs and behavior is giving rise to the rapid transition of the legacy infrastructure. Technologies like Artificial Intelligence, Machine Learning, RPA, Blockchain, Virtual Assistants, Data Analytics, and Cloud opens up the door to an omni-channel engagement.

What Is Futuristicx?

Futuristicx Hybrid Conclave will showcase the experts & leaders of the customer experience world torching up the path of every customer's journey. We will be engaging you into thought provoking presentations, interactive panel discussions and dedicated round tables. Join us for one of its kind conclave being hosted by Exibex on 16th March, where you will have an opportunity to meet industry leaders as they boggle your mind with the ideas of new normal world.

Who Should Join?

Meet and Network with leaders and Customer Experience Champions across Middle East.


• Chiefs/SVPs/ of:
• Customer Experience
• Customer Strategy
• Customer Design
• Customer Innovation
• Customer Insight
• Customer Loyalty
• Customer Retention
• Customer Engagement
• Customer Analytics & Insight
• Customer Channels
• Customer Operations
• Digital Transformation
• Digital Channels
• Cyber Security
• Marketing Leaders Involved in CX Projects

Who Will You Network With?

Focused Industry Audience:

• Government
• Online eCommerce
• Telecoms
• Banks and Financial Institutions
• Health Care
• Retail Groups & Brands

Expertise Involved:

• Artifical Intelligence
• Machine Learning
• Blockchain
• Virtual Assistants/ reality
• Data Analytic
• Cyber Security and Cloud


2021 Speakers

Vishal Chopra
Head of Field Marketing APAC MEA, Freshworks

Caroline Bertrand
Chief Marketing, Digital and Customer Experience Officer, AXA Gulf

Wissam Al Adany
Group Chief Information Officer (CIO), Ghabbour Auto Group

Evans Munyuki
Group Chief Digital Officer (CDO) for Emirates NBD

Rami Al-Haddad
Group Chief Information Officer, heads all Information Technology functions at NAS

Abdulmohsen Al-Mulhem
Chief Marketing & Customer Experience Officer Bank Albilad

Abdulwahed Juma
Executive Vice President Brand & Communications Du

Ryan Den Rooijen
Chief Data Officer, Chalhoub Group

Piyush Chowhan
Group Chief Information Officer, Lulu Group

Shafique Ibrahim
Chief Digital Information Officer, Al Fardan

Serdar Gürbüz
SVP, Digital Innovation & Analytics Solutions at Turkish Airlines

Sreejit Chakrabarty
Director of Robotics and Artificial Intelligence GEMS Education

Adil Belhouari
Senior Vice President Head of Analytics, Data Science & Business Intelligence at Riyad Bank

Dr. Humaid Al Shamsi
Head of Artificial Intelligence Abu Dhabi Police

Dr Jassim Haji
President, Artificial Intelligence Society of Bahrain

Vitorrio Barraja
President, Artificial Intelligence Society of Bahrain

Abdulaziz Alshamsan
Executive Director General CX & Corp. Comm. ,Ministry of Human Resources & Social Development

Qaalfa Dibeehi
Dean, Majid Al Futtaim School of Great Moments

Angelica Krystle Donati
Head of Business Development at Donati S.p.A. and CEO of Donati Immobiliare Group

Seham Elbehissy
General Manager Digital & Connected Cars - Middle East

Mohammed Ahteshamuddin
VP IT - PSS, Digital Transformation & Innovation, FlyDubai

Sponsors & Partners

2021 Sponsors and Partners

• Freshworks

• be[in]crypto
• The Fintech Power 50
• Fintechna
• CryptoNewsZ
• International Business Magazine
• Oxford Business Group
• CAIA Association
• The Fintech Times
• NewsAffiniy
• Cointelegraph
• Silicon India
• Financial IT
• Find Biometrics
• Mobile ID World
• CoinMercury