Gartner Customer Experience & Technologies Summit 2020 - London | Gartner | 8 June 2020 | Park Plaza Westminster Bridge London, 200 Westminster Bridge Rd, Lambeth, London SE1 7UT, UK
Venue
Park Plaza Westminster Bridge London
Park Plaza Westminster Bridge London, 200 Westminster Bridge Rd, Lambeth, London SE1 7UT, UK
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| Event Date |
Mon Jun 8 BST - Tue Jun 9 BST (over 4 years ago)
In your timezone (EST): Mon Jun 8 3:00am - Tue Jun 9 12:00pm |
| Location |
Park Plaza Westminster Bridge London
200 Westminster Bridge Rd, Lambeth, London SE1 7UT, UK |
| Region | EMEA |
Details
Customer experience (CX) management is at the top of CEOs’ agenda and the core part of organization’s digital transformation program. Leaders across every part of the organization are claiming to place experience at the center of their strategies, but very often the perceptions of “good” customer service vary greatly between organizations and their customers.
Therefore, selecting the right technologies and new business models that deliver seamless customer experience, and effective use of data are critical elements of your end-to-end CX strategy, to gain customer trust and achieve desired business goals.
Speakers
2020 Speaker
Susan Greenfield
BE, is a British scientist, writer, broadcaster, House of Lords
Sponsors & Partners
2020 Partners
PREMIER:
• Content Guru
• Reply
PLATINUM:
• Clarasys
• Odigo
• Oracle
• Qualtrics
• ServiceNow
• SparkCentral
• Zoho
SILVER:
• Confirmit
• Liferay
• lIFERAY