Giving and Receiving Feedback Effectively 2024 | Insurance Institute of London | 6 February 2024 | Online event
Venue
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| Event Date |
Wed Feb 7 UTC (10 months ago)
In your timezone (EST): Tue Feb 6 7:00pm - Tue Feb 6 7:00pm |
| Location | Online event |
| Region | All |
Details
Many managers find delivering feedback one of the hardest areas of their job. They know that if it’s delivered poorly, it can be demotivating. If it’s withheld, progress can slow, frustrations can rise and relationships can break down. And yet when delivered well, it can strengthen relationships and increase productivity and performance.
This session provides some tips and techniques for taking feedback well so that conversations become less emotionally charged and are more likely to result in the intended action or change.
Learning objectives:
• Prepare effectively for delivering feedback
• Recognise the two ingredients needed to create psychological safety so that the message can be heard in the right way
• Use a range of frameworks to structure the message
• Address or uncover resistance to the feedback
• Identify 6 tips for taking feedback well
Speakers
2024 Speaker
Melissa Kidd
Director, Motem Ltd