Global Business Services Conference 2022 | The Conference Board (TCB) | 27 October 2022 | The Westin New York at Times Square, 270 W 43rd St, New York, NY 10036, USA

Shared services and Global Business Service leaders have fully recognized the need to transform their delivery capabilities to support rapidly changing business and competitive requirements. The Conference will provide service delivery leaders with perspectives, practical examples, and real-life stories hear from leaders on the most successful service delivery organizations – on the what’s, why’s, and how’s for delivering true business value.

Topics Include:
• Beyond GBS: What’s Next Post COVID
• Moving to a COE Model
• Talent and Capability/Career Pathing and Retention
• Stakeholder Management: The Secret Sauce of GBS success

Who Should Attend
This conference is designed for VPs, SVPs, Directors, and Managers of:
• Shared Services
• Global Business Services
• Business Services
• Corporate Strategy
• HR, Benefits, Administration & Payroll
• Finance & Accounting

This conference would also be of interest to:
• Chief Human Resource Officers
• Chief Administration Officers
• Chief Financial Officers
• Chief Operating Officers

2022 Speakers

Deanna Adler
Vice President, Global Business Services, Kellogg Co.

Rohitashwa Aggarwal
Vice President, Everest Group

Krisha Akerman
Senior Director, Strategic Planning and Network Development, Kellogg Company

Jimit Arora
Partner, Enterprise Transformation, Everest Group

Vesta Bovair
Vice President, Global Business Services, Carrier

Rob Bradford
VP of Global Business Services (GBS), Zimmer Biomet

Michele Cefola
Global Vice President, Talent Acquisition, Mars Incorporated

Jay Desai
Vice President, Global Business Services, JTI

Edward Hansen
Partner and Co-Chair, Digital Transformation, Managed Services and Outsourcing Group, Nelson Mullins Riley & Scarborough LLP

Cara Herrick
GBS Product & Solution Marketing, Director, ServiceNow

Nadia Hutchinson
Global Director, HR Services and Operation, Cabot Corporation

Cecilia Jacob
Strategic Change Management & Communications, Kimberly-Clark Corporation

Cynthia Johnson
President, Global Solution Sales, RxBenefits, Inc

Deborah Kops
Program Director, Global Business Services Council, The Conference Board

Brenda Morris
VP Operations - Global Business Services, Boston Scientific Corporation

Thomas Nesteruk
SVP/Associate Chief People Officer, AdventHealth

Nathan Rader
Vice President of Enterprise, HighRadius

Janet Ramey
Senior Fellow, The Conference Board, Principal, Sourcing Change

Sameer Shah
SVP, Global Head of Finance Shared Services, Chubb Corporation

Michael Smith
Director, Business Services, Eli Lilly and Company Limited

April Solie
Senior Director, Change Management, AECOM

Mara Stelzer
Global Shared Services Strategic Initiatives, General Mills, Inc.

Ian Thompson
Vice President, Business Services Operations, S&P Global

Bas Zwart
Global Change Management & Communications Lead, Johnson & Johnson