Hotel Operations Conference - HOC 2019 | Hotel Analyst | 22 May 2019 | The Montcalm London Marble Arch, 2 Wallenberg Pl, Marylebone, London W1H 7TN, UK

The rise and rise of third-party managers indicates how investors in the hotel industry are beginning to demand clarity in the black box labelled "operations". Previous approaches of putting the management of hotels into the same category as the brand offering are no longer being accepted. A clearer definition of the value created in running hotels is needed. This is not an event focused on how to be a better sous chef or what is the best way to clean a room: rather this event explores how value is created by managing chefs and housekeepers more effectively. It highlights how focused management across all aspects of the hotel business will deliver the best results and hones in on just what that management looks like. It maybe that the best approach is to have an integrated brand and management company