Household Credit Conference 2017 | Credit Strategy | 5 October 2017 | The Nottingham Belfry, Mellors Way, Off Woodhouse Way, Nottingham NG8 6PY, United Kingdom

Credit risk, customer service and collections for water, energy and telecoms
Formerly known as U&T; Credit Strategy has been gathering credit, risk, collections and compliance experts from a wide spectrum of the UK’s utilities and telecoms providers for this annual conference for nearly a decade.

2017 Speakers

Louise Beardmore
Customer Service DirectorUnited Utilities

Steve Banks
Head of Domestic Credit RiskRWE nPower

Jeremy Heath
Innovation ManagerSutton and East Surrey Water

Gary McCready
Director Commercial Strategy Analytics Dixons Carphone

Steve George
Customer Services DirectorSouth East Water

Chris Harris
Head of Regulation and PolicynPower

Steve Crabb
Head of Vulnerable CustomersBritish Gas

Mark Wilkinson
Head of CollectionsNorthumbrian Water

Meghna Tewari
Head of Consumer Vulnerability StrategyOFGEM

John Preston
Head of Billing Collections Risk and AssuranceTesco Mobile

Neil Pendle
Managing DirectorWaterscan

Ian Parry
Head of OperationsPure Planet

Paul Stretton
Credit Risk ManagerExtra Energy

Rob Laban
Debt Insights and Systems ManagerEOn

Maria Wardrobe
Director of CommunicationsNEA

Duncan Carter
Smart Metering Strategy ManagerCoOperative Energy

Gabriel Fraga
Chief of CommunitiesStanding on Giants

Rob Smith
Head of Policy and Public AffairsSmart Energy GB

Victoria MacGregor
Director of EnergyCitizen's Advice

Stephen Murray
Energy Commercial ManagerMoneysupermarket

Rob Chapman
ChairRisk and Assurance Group

Chris Wallace
DirectorWallaceTransform

Dave Verma
Counter Fraud ManagerBrent County Council

Edward Hodson
Policy OfficerCoventry CAB

Andy Hughes
Head of Credit ManagementSevern Trent Water

2017 Sponsors

•HEADLINE SPONSOR
CAPITA

•SILVER SPONSORS
HUNTSWOOD
intelligent environments Digital Finance Solutions
TELROCK

•BRONZE SPONSOR
BAKER TILLY INTERNATIONAL

•EVENT SPONSORS
Call Credit
Lexis Nexis
Lowell arvato