How Generative AI Will Impact Your CRM: From Strategy to Application 2023 | Gartner | 24 October 2023 | Webinar
Venue
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| Event Date |
Wed Oct 25 UTC (about 1 year ago)
In your timezone (EST): Tue Oct 24 8:00pm - Tue Oct 24 8:00pm |
| Location | Webinar |
| Region | All |
Details
It impacts organizations’ customer relationship management strategy and applications in many ways. To enhance customer experience, CIOs and IT leaders responsible for CRM marketing, sales, digital commerce, and customer service applications need to understand various generative AI use cases available to make informed decisions. In this free webinar, you will gain knowledge, its integration with other AI models, and the influence it has on their customer technology platform.
• Learn how AI fits with customer relationship management
• Gain insight into the use cases
• Discover how generative AI impacts your customer technology platform
Speakers
2023 Speakers
Gene Alvarez
Distinguished VP Analyst, Gartner
Ilona Hansen
VP Analyst, Gartner