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Event Date |
Tue Jun 27 CDT (over 1 year ago)
In your timezone (EST): Tue Jun 27 1:00am - Tue Jun 27 1:00am |
Location | Webinar |
Region | Americas |
This events are not only relied on to keep customers happy, but are expected to create new opportunities for growth and reduce the cost of doing business. To overcome the evolving challenges (i.e. fleeing talent, supply chain issues, volatile markets, etc.) that stand in the way of achieving these objectives, leading-edge organizations are leveraging the next generation of AI-powered solutions drive operational excellence.
It an be easily incorporated into your day-to-day processes to:
• Create a centralized customer communication platform (i.e., single pane of glass) that encompasses the full CX lifecycle from initial inquiry to fulfillment
• Rethink the role of customer service staff by freeing them up to proactively provide more timely and meaningful interactions
• Enhance collaboration and visibility at every touchpoint for both CSRs and customers.
2023 Speaker
Skip Crust
Business development manager, Esker
2023 Sponsor
• Esker