Human & Artificial Intelligence: Finding the Right Balance 2023 | Esker | 2 August 2023 | Virtual
Venue
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| Event Date |
Thu Aug 3 UTC (over 1 year ago)
In your timezone (EST): Wed Aug 2 8:00pm - Wed Aug 2 8:00pm |
| Location | Virtual |
| Region | All |
Details
Navigating the relationship between humans and artificial intelligence (AI) has become a delicate topic. The key to success is all about finding the right balance.
Why attend this virtual event?
With all the talk of ChatGPT and other ground-breaking AI tools, Customer Service (CS) teams’ ears have certainly perked up. Rather than fearing these smart tools and their efficiency-boosting capabilities, CS teams can start to embrace them to enhance the customer experience while providing more opportunities for value-generating activities.
Register for this live event to discover:
• How to find the right balance between intelligent machines and human intelligence
• What AI is capable of achieving & ways in which human intervention will always be needed
• The idea of “responsible AI” and how to incorporate it into CS and your organizational strategy
Speakers
2023 Speakers
Helen Yu
Board Director, Fortune 500 Advisor
Chris Raleigh
Customer Solutions Manager, Fuchs Lubricants Co.