IDC Digital Retail and Logistics Forum 2018 | International Data Corporation (IDC) | 26 April 2018 | InterContinental Almaty Hotel, Zheltoksan St 181, Almaty 050013, Kazakhstan

Customer-centric Commerce in the Digital Era

At the IDC Digital Retail and Logistics Forum 2018, merchants and retailers from all over Kazakhstan will gather together to discuss holistic approaches toward DX strategies and explore how to facilitate sustainable growth in the new retail era.

Key topics
• Global trends and challenges in the retail industry — bridging digital and physical worlds.
• Omni-channel commerce strategy and ways to win a customer.
• Online retail and ecommerce platforms — challenges and deployment strategies.
• Optimized inventory management and supply chains.
• Benefits of Big Data analytics implementations: personalized customer experience and increasing conversion and loyalty.
• Customer engagement with interactive digital signage and point-of-sale (POS) solutions.
• Artificial intelligence for retail and manufacturing processes, product recommendations, voice-controlled assistants, and in-store costumer services.
• Internet of Things (IoT), blockchain, and industry collaborative platforms.

Who Should Attend
• President, Vice President, CEOs, COOs, Regional Directors and Managers
• CIO, IT Directors, IT Manager
• eCommerce, Sales, Marketing Directors
• Brand, Product Directors, Development Directors
• Strategic Development Directors, Digital Marketing Managers

The event will be held in Russian and English (with simultaneous translation when needed).

2018 Speakers

Andrew Beklemishev
Regional Director, Idc Central Asia

Dmitriy Gavrilov
Program Manager, Cloud Lead, Idc Russia & Cis

Bertrand Collongy
Region Sales Director, South & East Europe, Meta & Cis Countries, Workflow Solutions, Honeywell

2018 Partners

SOLUTION:
• Extreme Networks, Inc.

TECHNOLOGY:
• Honeywell
• Samsung Electronics Co Ltd

MEDIA:
• Business World Kazakhstan Magazine
• Alfa
• Kursiv.kz
• Business Life