IDC European Financial Services Xchange 2023 - Netherland | International Data Corporation (IDC) | 5 November 2023 | Landgoed Duin & Kruidberg, Duin- en Kruidbergerweg 60, 2071 LE Santpoort-Noord, Netherlands

The next level of ecosystem evolution will mean genuine customer centricity — not just as a loose mission statement, but as customer centricity by design. The customer will be the center of connected ecosystems, while its participants will enter a race for customer attention and to demonstrate value every day. What will it take to succeed in this new world of ecosystems? Possibly a lot more than what we have achieved in terms of digital transformation so far.

2023 Speakers

Thomas Zink
Research Director, Head of Financial Insights Europe, IDC

Roberta Bigliani
Group Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC EMEA

Silvio Fraternali
Executive Director, Intesa Sanpaolo

Maria Adele Di Comite
Research Director, IDC Financial EMEA

George Briford
Research Director for Financial Insights, IDC

Davide Palanza
Research Manager, IDC Financial Insights

ADVISORY BOARDS:

Sven Olaf Schmidt
Regional Head TF Operations Europe & Americas, Commerzbank, AG

Angela Johnson de Wet
Director, Head of Engineering, Nat West

Margus Simson
Chief Digital Officer, Komercni banka

Tanja Tierie
COO, ING Italy

Alessandro Bonaita
Group Head of Data Science Generali

George Papp
Digital Transformation Consultant in the Financial Industry

Yuri Poletto
Partner, Italian Insurtech Association & Founder of Embedded Insurance Observatory

Daniel Szmukler
Director, Euro Banking Association(EBA)

Barbara Sacchi
Senior Product Manager Global Payment Solution Group Client Solutions, UniCredit