IDC European Retail Xchange 2023 | International Data Corporation (IDC) | 17 September 2023 | Landgoed Duin & Kruidberg, Duin- en Kruidbergerweg 60, 2071 LE Santpoort-Noord, Netherlands

Customer lifetime value and consumer experience excellence are top priorities for retailers. Traditionally, a lot of attention was given to the front-end of the customer journey to “make the magic happen”. But in today’s market, it is vital to reverse the debate and focus on competitive advantage and profitability drivers for which critical knots need to be untied - such as the interactions among actors who manage the product lifecycle and the overall supply chain.

IDC European Retail Xchange connects and engage senior IT and business professionals from different retailers and countries. We aim to create the best-in-class independent content based on insights from our analysts, external speakers, as well as industry, and thought leaders, who we invite to join.

The event will provide you with industry trends, actionable recommendations, hands-on experience from external speakers and last but not least - a chance to connect and network with your peers from the biggest European retailers.

2023 Speakers

Roberta Bigliani
Group VP, Head of Insights, IDC EMEA

Filippo Battani
Research Manager, IDC Retail Insights, Europe, IDC

Sofia Poggi
Research Analyst, Retail Insights Europe, IDC

Peter Hinssen Entrepeneur, Advisor, Keynote Speaker and Author

Ornella Urso
Research Manager, IDC Retail Insights

Christiano Quattrini
Associate Analyst, IDC

2023 Partner

• IBM