iMedia Retail Summit 2025 - New Zealand | iMedia Summits & Events AU, NZ & SEA | 20 May 2025 | Chateau on the Park - Christchurch, a DoubleTree by Hilton, 189 Deans Avenue, Riccarton, Christchurch 8011, New Zealand

This event is a unique industry-leading event specifically designed to bring NZ's best enterprise-level retailers together with some of the industry's top-performing technology and solution-providing vendors supporting enterprise-level retailers.

Retailers:
• We encourage senior retail leaders, working for businesses with an annual turnover of NZD$100 million or more, to submit a request to attend now. Retailer requests are processed and 70 selected recipients will receive an exclusive invitation to attend. The exclusive invitation covers all accommodation, hospitality, content and access to some of the top-performing technology and solutions providers across APAC.

Technology and Solutions Vendors (Networkers):
• Senior professionals representing solutions and technology businesses that cater to retail and eCommerce can purchase Networker Passes to meet, share, learn alongside and network with the hand-selected retailers invited to attend.

Join iMedia and the NZ retail/eCommerce community for three days of world-class content, unique networking and collaborative business opportunities with industry peers. Requests for both Retailer and Networker Passes will be processed with invitations issued until allocations have been fully exhausted. Secure your spot and apply today.

Theme
Back to the future. Why retail is getting back to basics:

Right now, there’s really only one game in town for retailers... staying power. Following the covid-induced, online retail explosion, we’ve come crashing down to earth. Interest rate hikes, the impending mortgage cliff, fuel and consumer goods price rises, all add up to a very real cost of living crisis leading to one rather substantial retail squeeze.

Suddenly revenue is not our biggest motivator. Smart retailers are getting back to basics. Margins have become the all important factor in business growth. Retailers who are developing more efficient BAU processes are finding greater successes. Complacency no longer stops at this station.

Many are exploring ways to drive more efficiency and effectiveness from their tech stack. AI is expected to grow exponentially in most industries. The adoption within retail will be swift and noticeable, not only in the way we run our businesses but also the way consumers shop.

Personalisation through smarter technologies such as CDPs will have a significant and very positive effect on ROI. Advances in how we collect and use data is simply allowing us to understand consumers at an individual level and anticipate their needs far more accurately. Heralding a new age of true customer service at scale.

Enterprise and pure plays are in a tight fought battle keeping one eye on each other. Enterprise wants the close bond pure plays forge with their audiences. Pure plays are building their brands to sustain top of mind recollection to grab a wider audience.

Therefore, our theme for this year’s iMedia Online Retail Summit is one very much rooted on solid ground. Sustainable businesses built on basic business truths, striving for growth through better margins, helped by technology that’s growing at an unprecedented rate. So much to talk about, so much to learn, so much to enjoy.

2024 Past Speakers

Fleur Brown
Chief Industry Affairs Officer, Australian Retailers Association

Shamubeel Eaqub
Economist

Nicola Clement
Chief Experience Officer CXO, Adore Beauty

Mark Burger
General Manager, Loyalty, everyday rewards

Jacob Coulton
General Manager of Sales & Marketing, Mighty Ape

Maaike Hunter
Former Head of Digital, Superette

Lawrence Railton
Founder/Managing Director, AS Colour

Tym Lawrence
Head of Solution Consulting ANZ, Material

Andrea Leask
Chief Digital Harms Officer, Netsafe

Andy Wilkinson
Head of eCommerce, Foodstuffs New Zealand

Paul Bartlett
Head of Product, Foodstuffs New Zealand

Nikola McCarthy
Head of Digital, Samsung NZ

Rory McDonald
Head of MarketMedia, Market Media

Marcelo Da Silva
Global eCommerce Trading Manager, Fisher & Paykel

Jude Burnside
Founder & Managing Director, Not Socks

Ally Butler
Head of Digital Channels, Briscoe Group

Kiran Hartley
Head of Digital, icebreaker

Mark Jagger
General Manager, Ecommerce & Digital, Macpac

Alex Leslie
Sales Director, APAC, Klevu

Ben McIntyre
Co-CEO & Head of Operations, Kia Ora Digital

Ross Cockton
Owner and Director, Limesharp

Lisa Powell
Head of Retail Practice, Amblique

Banico Nicholas
Strategic Account Executive, Emarsys

Carsten Grueber
Country Manager New Zealand, TikTok

Jason Waddell
Associate Director, Business Development, The Trade Desk

Stephanie Rogers
Director, Retail ANZ, TransPerfect

Paul FitzSimons
Sales, New Zealand, Acquia

Gillian Smythe
Managing Director ANZ, Salsify

Anthony Mittelmark
Chief Technology Officer, Retail, Fujitsu

Duncan Petit
General Manager Uber Direct ANZ, Uber Advertising

Bradley Thomas
GM NZ, DoorDash

Sydney Crocker
Manager Strategy and Operations NZ, DoorDash

Michael Kemeny
Managing Director, Knapp

Chris Wong
General Manager Business, NZ Post

Bruce Proffit
Chief Sales Officer, Worldline

Tony Hou
Founder & Managing Director, Moustache Republic

Shannon Ingrey
Vice President & General Manager, APAC, BigCommerce

Mel Homer
MC, iMedia

Helena Stylman
Managing Director ANZ, iMedia