Venue
The Lalit Mumbai
The Lalit Mumbai, Sahar Airport Rd, Navpada, Marol, Andheri East, Mumbai, Maharashtra 400059, India

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Event Date Thu Dec 1 IST (about 2 years ago)
In your timezone (EST): Wed Nov 30 1:30pm - Wed Nov 30 1:30pm
Location The Lalit Mumbai
Sahar Airport Rd, Navpada, Marol, Andheri East, Mumbai, Maharashtra 400059, India
Region APAC
Details

The India Customer Excellence (CX) Summit & Awards 2022 is destined to become the most respected event in the industry for the promotion of customer service excellence. It combines Banking, Insurance, Telecom, segments throughout the different states from India into a single high-profile international gathering.

Speakers

2022 Speakers

Smitha Kumar
Head - Customer Experience, Equitas Small Finance Bank

Kv Dipu
Senior President - Head Operations & Customer Service, Bajaj Allianz General Insurance

Kamlesh Manuja
Coo, Edelweiss Tokio Life Insurance

Hari Shankar Mishra
Svp Cx, Future Generali India Insurance Company

Uddalak Chatterjee
Sr. Vice President and Head - Branch Operations, Bajaj Allianz Life Insurance

Anish Chowdhary
Business Head - Retail Digital Bank, Yes Bank

Cyril Mohapatra
Svp & Head of Digital, Indusind Bank

Neelakshi Shalla
Head Transformation & Customer Service, Bharati Axa Life Insurance

Shweta Papriwal
Vp Marketing & Communication, J M Financial Services

Priya Deshmukh Gilbile
Coo, Manipal Cigna Health Insurance

Sandeep Indurkar
Head Digital Payments & Upi, Icici Bank

Abhijit Singh
Cto & Cdo - Member of Executive Management, Hdfc Limited

Manishi Chatterjee
Gm -it, Idbi Bank

Balkrishna Singhania
Evp & Head Digital, Hdfc Life

Mahesh Agrawal
Head of Information Management, Sbi General Insurance

Amit Mahajan
Svp Digital Business and Transformation, Axis Bank

Kapil Chandel
Executive Group Vice President - Head of Data Science, Motilal Oswal Financial Services

Ajay John
Group Cdo, Shriram Capital

Ashish Rao
Evp & Head Customer Service and Operations, Icici Prudential Life Insurance

Sandeep Bhosle
Cdo, Jm Financial Asset Management

Rishabh Garg
Cto, Ugro Capital

Devendra Sharnagat
Svp Data Analytics & Customer Management, Kotak Mahindra Bank

Padmabhushan Bahadure
Cto, Idbi Bank

Ashish Ahuja
Coo, Fino Payments Bank

Girish Sharma
Vp Cx, Au Small Finance Bank

Muktesh Narula
Cmo, Pinnacle Teleservices

Kashinath Hariharan
Head Payments and Cash Management, Transaction Banking, Icici Bank

Jitendra Jadhwani
Head Business Transformation, Tata Motors Finance

Topendra Bhattacharjee
Head – Digital Banking, Direct Banking & Analytics, Rbl Bank

Chirag Jain
Head Digital Products, Hdfc Bank

Abhijeet Bhattacharjee
Cio, Utkarsh Small Finance Bank

Preeti Singh
Head Customer Experience, Axis Finance Ltd

Sujir Nayak
Head Operations, Tata Motors Finance

Prashant Deshpande
Cdo, Shriram Transport Finance Company

Harshit Desai
Head - Customer Experience, Alliances, Aditya Birla Finance

Samir Mohanty
Coo, Avanse Financial Services

Abhishek Sobti
Vice President, Sales Head – India, Ison Bpo India Pvt.ltd.

Dr. Sandeep Dadia
Ceo & Principal Officer, Aditya Birla Insurance Brokers

Sponsors & Partners

2022 Sponsors

• Imperative Business Ventures
• Capital Record Centre Pvt Ltd (Crc)
• Ison Xperiences Ltd.
• Pinnacle Teleservices
• 1point1 Solutions Ltd.
• Kaleyra
• Trejhara
• Appstrail