INFO 2017 | Financial Ombudsman Service Australia | 24 September 2017 | Melbourne, Australia , The Langham Hotel 1 Southgate Ave, Southbank Melbourne, Victoria 3006, Australia

The Financial Ombudsman Service (FOS) Australia is delighted to be hosting the International Network of Financial Services Ombudsman Schemes (INFO Network) Conference in Melbourne, Australia 24-27 September 2017.
Our three day conference program has a strong focus on trends and challenges we may collectively face in the future as well as knowledge sharing, innovation and adaptation. We are looking forward to building on the past decade of both collaboration and sharing of information and experience, in addition to embracing a wide range of topics and speakers to challenge our thinking.

Melbourne has much to offer with its unique culture, beautiful sights and artistic nature, but most of all we are committed to bringing the INFO Network an innovative, engaging and insightful program.

2017 SPEAKERS

Douglas Melville
Principal Ombudsman, Channel Islands Financial Ombudsman

Karen Stevens
Insurance & Financial Services Ombudsman New Zealand

Professor John McMillan AO
Acting NSW Ombudsman

Judi Jones
Telecommunications Industry Ombudsman & Chair of ANZOA

Peter Kell
Deputy Chair, Australian Securities & Investments Commission

Delia Rickard
Deputy Chair, Australian Competition & Consumer Commission

Gerard Brody
CEO, Consumer Action Law Centre

Alan Kirkland
CEO, CHOICE

Caroline Wayman
Chief Ombudsman, Financial Ombudsman Service United Kingdom

Piruz Sargsyan
Financial System Mediator, Financial System Mediator Armenia

Katharina Kuehn
Neuroscientist and Neuro Insight Specialist

Shane Tregillis
Chief Ombudman, FOS Australia

Dr. June Smith
Lead Ombudsman Investments and Advice, FOS Australia

Philip Field
Lead Ombudsman Banking and Finance, FOS Australia

John Price
Lead Ombudsman General Insurance, FOS Australia