Insurance Claims & Fraud Detection Summit 2023 - India | Inventicon Business Intelligence Pvt. Ltd. | 25 October 2023 | Radisson Blu Mumbai International Airport, Metro Station, Marol Maroshi Rd, near Marol, Bori Colony, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059, India

Over the past five decades, the insurance industry has achieved impressive growth rates, primarily fueled by increased involvement of the private sector, enhanced distribution capabilities, and substantial improvements in operational efficiencies. India's insurance sector, a premium domain, has seen substantial growth due to rising incomes and heightened awareness. This trend signifies a promising future for the industry, maintaining its pivotal role in the financial well-being of individuals and businesses in the country. The insurance market, valued at USD 6,313.33 Billion in 2021, is anticipated to reach USD 14,726.96 Billion by 2030, registering a Compound Annual Growth Rate (CAGR) of 9.21% from 2024 to 2035.

Challenges in the insurance industry encompass fraud detection, regulatory compliance, shifting consumer expectations, and technological advancements. To mitigate these risks, insurers are progressively utilizing data analytics and digital platforms to enhance efficiency, refine customer experiences, assess risks, and uphold financial stability while minimizing monetary losses.

Presenting this event from Inventicon focuses on addressing vital challenges and opportunities within insurance claims, fraud detection, customer experience, risk management and profitability. This summit will foster collaboration among industry experts, fostering insightful discussions and the exchange of valuable insights.

Key Topics
• Post pandemic transformation in the insurance industry
• Cognitive technologies re-shaping the insurance
• Transformative era with the integration of AI & ML
• Re-imaging CX & customer management journey in insurance
• Approach to reinsurance strategy and innovation
• Revolution of AI for detecting fraud in financial transactions & process
• Implementing compliance programs to identify hospital frauds
• Implementing compliance programs to identify frauds

Key Takeaways
• Shaping by various technological advancements and evolving customer expectations throughout the claims journey
• Techniques and approaches to prevent fraud using AI & ML
• Monitoring and adapting of technology to stay ahead of fraudsters
• Refinement and adaptation to fraud management techniques
• Aiming for a streamlined and user-friendly KYC process that effectively mitigates fraud risks
• Overview of fraud in financial transactions and strategies to overcome it.
• Enhancing fraud detection process which effectively analyze the red flag indicators
• To uncover the truth and take appropriate actions to address the fraudulent activities and mitigate future risks.
• Focusing on creating positive interactions and key requirements for CX behavior

Why Should You Attend ?
• To gather knowledge and Insights on Insurance
• Building relationships with peers and industry experts can open doors to new opportunities, collaborations, and potential partnerships.
• Strategies to achieve positive outcomes
• Contribute to professional development and learning about the latest tool & technologies
• Staying ahead with latest regulatory changes
• An ideal platform to industry trends and Innovation
• Insights into company benchmarking and enhancing customer satisfaction.
• Enhanced credibility within the industry and showcase professional recognition
• Contributing to professional growth, improving processes and opportunities for career advancement.

Who Should Attend?
• Head of Claims
• Head of Fraud Management, Prevention
• Head of Legal & Compliance
• Chief Risk Officers
• Head of Underwriting
• Head of Investigations
• Head of Internal Audit
• Head of Enterprise Risk & Operational Risk

2023 Speakers

Alok Shukla
Regional Head – Agriculture, Munich Re India Service Pvt. Ltd.

Anil Gutta
Chief Strategy & Growth Officer, Engaiz Inc.

Deepak Panchal
Head of Claims, RGA Life Reinsurance Company of Canada

Dr. Amol Sawai
Senior Vice President and Head Accident & Health Claims, Liberty General Insurance Ltd.

Dr. Amrendra Kumar
Head Underwriting, Bharti AXA Life Insurance Company Ltd.

Dr. Lakshmi Bansal
Sr. Vice President Underwriting & Medical, HDFC Life Insurance Company Ltd.

Dr. Pankaj Srivastava
Head-Fraud Waste and Abuse, Aditya Birla Health Insurance Company Ltd.

Dr. Porus Peshoton
Executive Vice President - Underwriting, Claims and Reinsurance admin, Max Life Insurance Company Ltd.

Dr. Syed Asif Hussain
Senior Vice President - Chief Underwriting Officer & Head of Technical Operations, Tata AIA Life Insurance Company Ltd.

Jasmeet Singh
Chief Risk Officer, Reliance General Insurance Company Ltd.

Jatin Varshney
Senior Vice President & Head - Underwriting and Claims, Aditya Birla Sun Life Insurance Company Ltd.

Jayanti Jayaram
Head Underwriting, Future Generali India Life Insurance Company Ltd.

Jayashree Singh
Senior Vice President - Underwriting & Claims, Kotak Mahindra Life Insurance Company Ltd.

Karan Purohit
Vice President & Head - Legal Claims, Magma HDI General Insurance Company Ltd.

Kuljeet Singh Baweja
National Head of Claims, Shriram General Insurance Company Ltd.

Namita Rohra
Vice President and National Head Liability, Credit and Specialty Lines, Reliance General Insurance Company Ltd.

Nikhil Apte
Sr. Vice President & Chief Product Officer - Product Factory (Health Insurance), Royal Sundaram General Insurance Company Ltd.

Nirmal Paul
Senior Vice President and Head- Fraud Prevention Unit & Claims Investigation, Bajaj Allianz Life Insurance Company Ltd.

Rajendra Singh Chhabra
Senior Vice President - Risk Control Unit, Universal Sompo General Insurance Company Ltd.

Sameer Karekatte
Chief Legal and Compliance Officer, Zuno General Insurance Ltd.

Sangay Tenzin
AVP Head Risk Control Unit, Future Generali India Life Insurance Company Ltd.

Sanjiv Dwivedi
Executive Vice President Investigation and Loss Mitigation, Bajaj Allianz General Insurance Company Ltd.

Shailendra Kothavale
Chief Compliance and Risk Officer, Aditya Birla Sun Life Insurance Company Ltd.

Shashi Kant Dahuja
Chief Underwriting Officer, Shriram General Insurance Company Ltd.

Sougata Pandey
Vice President & Head of Fraud Detection & Fraud Control Unit, Edelweiss Tokio Life Insurance Company Ltd.

Sujit Sankhe
Vice President and Head Underwriting, ICICI Prudential Life Insurance Company Ltd.

Suman Singh
CEO and Founder, Cyborgintell

Yogesh R. Yarde
AVP - Claim Operations, Go Digit General Insurance Ltd.

2023 Partners

PLATINUM PARTNER:
• Perfios

GOLD PARTNER:
• CyborgIntell

SILVER PARTNER:
• ENGAIZ

EXHIBIT PARTNER:
• drut

NETWORKING PARTNER:
• ProBuddy Software Solutions