Venue
Shangri-La Sydney
Shangri-La Sydney, 176 Cumberland St, The Rocks NSW 2000, Australia

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Event Date Thu Sep 5 AEST (3 months ago)
In your timezone (EST): Wed Sep 4 10:00am - Wed Sep 4 10:00am
Location Shangri-La Sydney
176 Cumberland St, The Rocks NSW 2000, Australia
Region APAC
Details

A premier event that promises to be a culmination of industry insights and networking opportunities like no other. This year’s edition event will host a series of keynote presentations, on-stage interviews, panel discussions, and robust peer-to-peer roundtable sessions. This forum will gather over 15+ speakers, 15+ technology vendors, and 160+ senior insurance delegates.

In 2023, the forum was a stage for primarily three key themes. First, noticing the shift towards enhancing customer experiences, moving beyond traditional metrics like NPS to craft delightful interactions. Second, how emerging technologies like data analytics and AI are transforming insurance underwriting, enabling more accurate risk assessment in the ever-evolving digital landscape.

Lastly, how the industry is navigating a broader digital transformation, where ecosystems and culture play pivotal roles in successfully adapting to changing demands and building capabilities for a tech-driven future. These three themes underscore the insurance sector’s commitment to innovation and customer-centric evolution which will continue into 2024.

Speakers

2024 Speakers

Fiona Hayes-St Clair
Insurance Executive

Tony Craddock
CIO Intermediated Insurance and EGM Technology Strategy, IAG

Sid Baidwan
Executive General Manager, Strategy and Innovation, Suncorp Group

Suzi Leung
Chief Commercial Officer, Hollard Insurance

Karen Jones-Gudmunson
Chief Operations, Transformation and Technology Officer, Tokio Marine Group

Tom Kimpton
Director Strategy and Transformation (Asia Pacific), Bupa

Justine Cameron
General Manager, Legal, AIA Australia

Blair Turnbull
Chief Executive Officer, Tower Insurance

Jenny Nguyen
General Manager Digital Experience - Group Life and Retirement, TAL

Willem Paling
EM - Analytics and AI, IAG

Craig Price
Head of Data Science & Artificial Intelligence CoE, Suncorp

Lokesh Thondavada
Former Head of Portfolio Growth, Marsh Australia and New Zealand

Justin Sebire
Group Chief Financial Officer, Cover-More Group

Prakhar Rawat
General Manager - Technology and Digital, Tokio Marine Group

Anthony Brown
Chief Executive Officer, NobleOak

Stephen Browne
Conference MC

Greg Crowl
VP Solution Engineering, Asia Pacific & Japan, Tungsten Automation

Pavel Gimelberg
Head of Data and AI, APAC, EPAM Systems

Raphael P. Young
Regional Managing Director, Head of Financial Services APAC, EPAM Systems

Sponsors & Partners

2024 Sponsors

DIAMOND LEAD SPONSOR:
• Tungsten

GOLD SPONSORS:
• Adyen
• Data Iku

• Sas