Interactive Customer Experience Summit 2022 | Networld Media Group | 1 June 2022 | Hilton Columbus at Easton, 3900 Chagrin Dr, Columbus, OH 43219, USA

Discover new strategies and tech to elevate the customer experience.

Who should attend?
This exclusive event is reserved for B2C businesses who are interested in utilizing interactive technologies to enhance the customer experience. This includes:
• Retailers
• Restaurants
• Banks / Credit Unions
• Hotels / Resorts
• Public Transportation
• Hospitals / Healthcare Facilities
• Colleges / Universities
• Entertainment Venues
• Government Agencies

2022 Speakers

KEYNOTE SPEAKERS:

Taylor Bloom
Associate Director of Customer Engagement, Pacers Sports & Entertainment

Andrew Laudato
EVP & COO, The Vitamin Shoppe

Sydney Lesko
Marketing Cloud Manager, Pacers Sports & Entertainment

Christina Pletnewski
VP of Customer Experience, Safelite Group

PANELISTS & MODERATORS:

J Ackley
Vice President, Spark Technologies Development, Dickey’s Barbecue Restaurants, Inc.

Kevin Armstrong
Chief Innovation Officer, Base22

Chris Artinian
President & CEO, Condado Tacos

Jon Asher
Director of Digital Marketing, Nekter Juice Bar

John Boerstler
Chief Veterans Experience Officer, Department of Veterans Affairs

Benjamin Brown
Vice President of Marketing, ConverseNow

Kristen Call
Sr. Industry Advisor, Retail, Hospitality, Banking, Intel

Cherryh Cansler
Vice President of Events, Networld Media Group

Susan Carroll-Boser
VP of Technology, White Castle

Jeremy Cauble
Director of Customer Experience, Canteen

Kathleen Chugh
Chief Information Technology Officer, Nando’s PERi-PERi USA

Michael Conley
SVP, Chief Information Officer, Cleveland Cavaliers, Cleveland Monsters, Cleveland Charge, Cavs Legion Gaming Club & Rocket Mortgage

Kelley Cordell
Head of Growth Marketing, West Coast, Loop TV

David Coulson
Head of Innovation, Tandem Theory

Will Duderstadt
Chief Marketing Officer, M/I Homes

Michael Ferriter
President & CEO, National Veterans Memorial and Museum

Rachel Friedman
Founder & CEO, TENFOLD and TENSPACE

Stan Friedman
President, FRM Solutions

Amber Gadsby
Sr. Director, Digital Products & Digital Marketing, Popeyes Louisiana Kitchen

Sam Gerace
CEO, Lineup.ai

Adam Golomb
President & Chief Marketing Officer, Primanti Brothers Restaurants

Ben Hall
Chief Information Officer, Krispy Kreme

Nick Hancart
Regional Events Supervisor, Rise Brands

Kelly Harlin
Sr. Manager, Solutions Commercialization, Sharp NEC Display Solutions of America, Inc.

Shara Hutchinson
Senior Director, Customer Experience, Central Ohio Transit Authority

Stacey Kane
Restaurant Marketing Consultant

Prakash Karamchandani
Co-Founder, Balance Pan-Asian Grille

Mike Kelly
Director of Business Development & Distribution Partnerships, AtmosphereTV

Tim Klatt
Director of Retail Strategies, La Macchia Group

EJ Kritz
EVP, Training & Customer Experience, apc – powering the human experience

Steve Lieber
VP Franchise Business Development, BurgerFi

John Lowe
CEO, Jeni’s Splendid Ice Creams

Sandi McKibbon
Sr. Director, Retail Strategy & Design, Rogers Communications

Dan Morton
VP, Guest Experience, Hilton

Jason Profitt
Director of Technology, Piada Italian Street Food

Josh Sarver
Vice President of Experiences & Operations, COSI – Center of Science and Industry

TJ Schier
Chief Operating Officer, BigShots Golf

Ben Stormer
SVP, Technology, g2o

Julie Wade
Senior Director of Marketing, Taziki’s Mediterranean Cafe

April Walker
GM, US Microsoft Technology Centers, Microsoft

James Walker
Consumer-Packaged Goods & Restaurant Expert

Donna Westmoreland
COO, I.M.P.

Luke Wilwerding
Vice President, North America Sales, Elo Touch Solutions

Kathleen Wood
Founder, Kathleen Wood Partners

2022 Sponsors

PLATINUM SPONSOR:
• Loop Media

GOLD SPONSORS:
• Atmosphere
• Base22
• ConverseNow
• Elo
• g2o
• Intel
• Lineup.ai
• Sharp NEC Display Solutions of America

SILVER SPONSORS:
• Ginko Systems
• Verifone

BRONZE SPONSOR:
• DIRECTV

ASSOCIATE SPONSOR:
• First Impression

ADDITIONAL SPONSORS:
• Burroughs
• ChargeItSpot
• Virtual Dining Concepts

PARTNERS:
• Digital Signage Today
• Fast Casual
• ICX Association
• Kiosk Marketplace
• Pizza Marketplace
• QSRweb
• Retail Customer Experience