ISS World Expo 2019 | Informa | 1 April 2019 | The Mirage, 3400 S Las Vegas Blvd, Las Vegas, NV 89109, USA

ISS World Expo: Perfecting the CX: Helping You Craft Your Customer Experience!
Each year, Inside Self-Storage World Expo brings together thousands of storage professionals from all over the world to experience the latest products and services, connect with industry peers, and get the knowledge and information they need to successfully grow their businesses. This year’s event will be focused on perfecting the self-storage customer experience (CX).

CX is crucial for the present and future of your operation. It must be at the forefront of your business plan—especially now, in an age of exceptionally high consumer expectations and quickly evolving technology. Your customers want to feel well-tended, yes, but also empowered. By attending this show, you’ll learn what it takes to craft a seamless CX that not only sets you apart from competition but helps you expand and strengthen your business and bottom line.

2019 Speakers

Brian Carter, CEO, The Brian Carter Group

Jamie Lindau
National Sales Manager at Trachte Building Systems

James Bratton
CEO/Principal at MST Constructors/Akamai Real Estate Investments

Matt DePrato
Director of Affiliate Services at Storage Constructi

Cory Sylvester
Principal at Union Realtime

Scott Wyckoff
President and Chief Development Officer at Wasatch Storage Partners

Christopher Baird
CEO at Automatit Inc.

Stephanie Tharpe
Senior Vice President of Operations at A+ Storage of Tennessee LLC

Chris Carroll
Marketing Director at Automatit Inc.

Joe Evans
Lead Marketing Strategist at Automatit Inc.

Kylie Moss
Marketing Advisor at Automatit Inc.

Mike Larson
Assistant Sales Manager at Trachte Building Systems

Jamie Lindau
National Sales Manager at Trachte Building Systems

Mark Helm
Owner at Q2 Self Storage

Benjamin Burkhart
President at BKB Properties

Tarik Williams
Vice President at TLW Construction

Jeffrey Greenberger
Partner at Greenberger & Brewer LLP

Brian Carter
CEO at The Brian Carter Group

David Blum
Owner and President at BMSGRP Self-Storage Consultants

H. Edward Goldberg
President at HEGRA Architects Inc.

Frank Certo
Director of Operations at STORExpress

Nick Malagisi
National Director Self Storage at SVN Commercial Real Estate Advisors

M. Anne Ballard
President of Marketing, Training & Developmental Services at Universal Storage Group

Stephen Sandecki
Chief Marketing Officer at Store Space Self Storage

Adam England
Vice President of Engineering at storEDGE

Brett Hatcher
Senior Vice President of Investments at Marcus & Millichap

Jason Gaffoor
The Storage Group

Clair Hoover
President and CEO at Freedom Storage Management

Douglas Stirling
Area Manager at San Diego Self Storage

Christine DeBord
Director of Marketing and Smart Entry System Sales Janus International Group LLC

David Gengler
Co-Founder and President, Nokē Inc.

Thomas Krendl
Owner and President at SkilCheck II Inc.

Thomas Brooks
Vice President of Sales at PTI Security Systems

Kevin Edwards
Manager at Plantation Self Storage/Southeast Management Co.

Donna Edwards
Manager at Plantation Self Storage/Southeast Management Co.

Troy Bix
President of R3 Division at Janus International Group LLC

Mike Schofield
President and CEO at MiniCo Insurance Agency

John Forquera
Self-Storage Consultant and Former Facility Manager, Principal at Lamplight Professional Services

Terry Campbell
General Manager at Live Oak Bank

Touradj Barman
President, VaultDrop; Jenn Bohlman, Sales Manager, VaultDrop

Markus Hecker
Chief Client Advocate, SiteLink

Darren Kelley
President, Right Move Self Storage

Pamela Alton
Founder and CEO at Mini-Management Services

Brad Minsley
Co-Founder at 10 Federal Cos.

Denise Bowley
Co-Owner and Operations Officer at Grow Your Storage LLC

Marc Goodin
President at Storage Authority LLC

Jeffrey Adler
Vice President at Yardi Matrix

Cory Sylvester
Principal at Union Realtime

Lillian Wright
Product Manager at storEDGE

Eric Fleps
Business Development at ARCO/Murray Design Build

Kelly Wilkins
Partner at Snell & Wilmer LLP

Jim Firth
Professional Engineer and Partner at Crozier & Associates Consulting Engineers

Terry Bagley
President of Door Entry and Facility Automation Division, Janus International

Kevin Kerr
Director of Marketing, Storage Commander

Travis Morrow
President, Self Storage Division, Strat Property Management Inc.

Lance Watkins
CEO/Board Member, StoreLocal

Steven Jeffers
Self-Storage Manager/Consultant at The Jeffers Consulting Group

Robert James Oliver
Founder and CEO at Mondream Global Real Estate Advisory & Asset Management

Rick Beal
Vice President of Management and Development at Easy Storage Solutions

John Traver
CEO at XPS Solutions

Christine DeBord
Director of Marketing and Smart Entry System Sales, Janus International Group LLC

David Gengler
Co-Founder and President, Nokē Inc.

Tron Jordheim
Business Development Manager at Store Here Self Storage

Mike Castleman
Owner at Castleman Capital LLC

Chris Eckert
Chief Technology Officer at G5

David Deems
District Manager at Storage Asset Management

David Blum
Owner and President at BMSGRP Self-Storage Consultants

Robert Barge
Partner and Vice President of Operations at Crescendo Self-Storage

Jim Ferguson
Consultant at Haviland Storage Services

Terry Campbell
General Manager

Moe Kruger
Senior Loan Officer

Bishesh Shrestha
Loan Officer

Whitty Stephens
Loan Officer

Anna Taylor
Senior Loan Officer, Live Oak Bank

John Lind
Managing Director at Safari Energy LLC

Warren Dazzio
Executive Vice President at Cost Segregation Services Inc.

Phil Murphy
President at Next Door Self Storage

Kate Bell Satuala
Marketing Manager at Extra Space Storage

Terry Bagley
President of Door Entry and Facility Automation Division at Janus International Group LLC.

M. Anne Ballard
President of Marketing, Training & Developmental Services at Universal Storage Group

Ben Vestal
President and CEO at Argus Self Storage Advisors

RK Kliebenstein
Vice President at Metro Storage

Scott Zucker
Partner, Weissmann Zucker Euster Morochnik & Garber P.C

Shelby Beck
President, Nevada Self Storage Association and President of Business Operations, Extra Self Storage

Gary Kelley
Partner and Managing Member, Rice Insurance

Jeffrey Greenberger
Partner at Greenberger & Brewer LLP

Jamie Lindau
National Sales Manager at Trachte Building Systems

Stephanie Tharpe
Senior Vice President of Operations at A+ Storage of Tennessee LLC

Gaetano Javarone
Owner/Manager at Diamond Storage/Storage Made EZ, Local Biz Digital

Gaetano Javarone
Owner/Manager at Diamond Storage/Storage Made EZ, Local Biz Digital

John Jordan
Co-Founder at Go Local Interactive

Scott Meyers
Founder at Self Storage Profits Inc.

Scott Meyers
Founder at Self Storage Profits Inc.

Barry Fitzgerald
Mechanical Contractor at Logis-Tech Inc.

Brian Wolfe
Vice President of Technical Services Division at Logis-Tech Inc.

Peter Spickenagel
Director of Business Development at CallPotential

Scott Zucker
Partner at Weissmann Zucker Euster Morochnik & Garber P.C.

Magen Smith
Owner at Magen Smith CPA

Magen Smith
Owner at Magen Smith CPA

Bob Copper
Owner and Partner in Charge at Self Storage 101

Matthew Van Horn
Co-Founder at 3 Mile Domination

Cynthia Ashby
Founder and President at Dynamic Self-Storage Solutions

Susan Haviland
Owner at Haviland Storage Services

2019 Sponsors

• Chateau