Leading Nordic Retail & eCommerce Event 2024 | Worldwide Business Research (WBR) | 4 November 2024 | Slagthuset, Utställningsgatan 1B, 211 20 Malmö, Sweden

As inflation slows across the Nordic region, consumer behaviour continues to evolve, with further blurring of the lines between online and offline. Discover how can you leverage emerging technologies to wow your customers with a shopping experience that keeps them coming back for more?

Benchmark with Heads of eCommerce, Digital and Marketing from leading brands and retailers to gain practical insights on:

• Implementing innovative AI technologies to replicate the personal touch of in-store shopping online
• Leveraging your first-party data, in the post-third party cookies era, to enable personalised interactions that drive significant growth
• Personalising communications across all touchpoints to offer a connected customer journey and reduce cart abandonment
• Harnessing the power of brick-and-mortar stores to enhance your online offering and provide customers the seamless omnichannel experience they expect
• Rolling out dynamic content, designed for every scenario, to deliver exceptional digital experiences

2024 Speakers

Henrik Sandin
Manager, Online Business, Holmgrens Bil

Kasper Westergaard
Manager, Digital Sales & GTM, Atea

Irena Radokanovic
Head of CRM Automation and Customer Engagement, A1 Serbia

Adrian Kaule
Head of Sales, Marketing, Product and UX, nemlig

Maria Moreau
CRM Director, Boozt

Rebecca Mårtensson
Nordic eCommerce Manager B2B, Elkjop

Javier Artal Herbella
Chief Business Development Officer, Samsoe

Yasser Shabbir
Head of eCommerce, Stenströms

Bjorn Hellqvist
Head of Digital, Coca-Cola Europacific Partners Sweden

Johanna Jeppsson
Digital Marketing Manager, Orkla

Martin Knutson
Chief Technology Officer, Kjell & Co

Andreas Koschinike
Head of eCommerce, J Lindeberg

Patrick Spring
Head of Digital Customer XP, Flying Tiger

Johanna Widomski
Digital Director, Fazer

Sander van Enschot
Head of Digital Operations, Flying Tiger

Heini Nuutinen Vaniala
Loyalty and Customer Experience Lead, Kotipizza Group

Nicholas Balínt
Head of Social Media, Kjell & Co

Ines Dedic
Head of Global Brand Creation, Isadora

Mikkel Freiesleben
Country General Manager, Wolt Market

Trine Svendsen
Lead of Community, Flying Tiger Copenhagen

Louise Markvi
Nordic eCommerce Channel Manager, Nestlé

Andreas Gefvert
Senior Product Owner (Omnichannel and mobile CX), Ikea

Natalija Kazakova
Lead Specialist – Customer Loyalty, Stockmann

Lijana Norkaityte
eCommerce Director, Soundbok

Harri Nieminen
Head of CX and Insight, Stockmann

Harald Hjertholm
Head of Digital Marketing, Nordic Toy Team

Hanna Joelsson
SEM and SEO Specialist, Gina Tricot

Daphne Peulers
Paid Social Specialist, Gina Tricot

Niclas Froidh
eCommerce Manager, Nordics, Elkjøp

Jason Wescott
Global Head of Commerce Solutions, GroupM Nexus

Nejra Celik
Director of eCommerce, Flying Tiger Copenhagen

Thomas Tauchner
Founder & CEO, JENTIS

Rocky Brennicke
Marketing Management, Maya Delorez

Alexis Delplanque
CSO and Co-founder, DJUST

Aino Virolainen
eCommerce Director, Fazer

Bita Paydar Huynh
Personalisation Manager, Pandora

Dinesh Deva
VP Advertising, ZMS

Bård Kvamme
Director, Norrøna

James Lamburn
Director Retail & eCommerce, Mastercard

Julius Harling
CEO & Founder, Graswald

Josh Clarkson
Global Retail Media Lead, Mars

2024 Sponsors

• Comarch
• Constructor
• Criteo
• DJUST
• Fact Finder
• graswald.ai
• JENTIS
• Mastercard
• Mirakl
• RTB House
• Stripe
• Usercentrics