Leveling Up ITSM in the Public Sector 2024 | e.Republic | 6 February 2024 | Webinar
Venue
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| Event Date | Tue Feb 6 EST (10 months ago) |
| Location | Webinar |
| Region | All |
Details
These platforms offer numerous advantages – from better change and release management to a cohesive view of tickets and assets and expedited resolution times.
You’ll Learn:
• Why aligning to the ITIL framework results in better service desk outcomes
• How to improve resource capacity planning by integrating ITSM & project portfolio management (PPM)
• The value of Root Cause Analysis in extracting key performance insights
Speakers
2024 Speakers
MODERATOR:
Curt Wood
Senior Fellow, Center for Digital Government
SPEAKERS:
Andrew Graf
Chief Product Officer, TeamDynamix
Lisa Faison
Deputy Chief Information Officer, City of Goodyear
Sponsors & Partners
2024 Sponsor
• Team Dynamix