LIMRA LOMA Operational Strategies Conference | Life Insurance and Market Research Association | 22 May 2017 | Kuala Lumpur, Malaysia, East Asia

This conference is being designed for personnel involved with the back office operations at financial services and life insurance companies in the Asia Pacific. BPOs, Call Center Managers, Senior Human Resource Executives, Operational Executives, Ed Reps, Customer Service Executives, and IT & Finance personnel will benefit from sessions that provide:

The inside track on emerging opportunities
Case studies and best practices
The latest developments in Operational Strategies, including Education & Training, HR, Customer Service, and IT trends that will help you to improve productivity

Speaker for 2017

Troy Barnes
Chief Customer Experience Officer
AIA Bhd.

Jeremy Blain
Regional Managing Director
Cegos Asia Pacific

Zohrab A. S. Chong
Head, Learning & Development and Talent Management
AXA Affin General Insurance Berhad, Malaysia

Bob Epner
Founder & CEO
Chiefofstaff.com

Cindy Henry, ACS, ALHC, ASRI, FFSI, FLMI, PAHM
Director - Learning Product Management
LOMA

Kumjoo Huh
Managing Director
Kyobo Life Insurance Co., Ltd.

David Piesse
Chief Risk Officer
Guardtime
Chairman
International Insurance Society (IIS) Ambassadors

Karl Ricanek Jr., Ph.D.
Co-founder, CIO & Chief Data Scientist
Lapetus Solutions, Inc.

Ravinder Singh
General Manager and Head of Life & Health, ASEAN and Indian Sub-Continent
Hannover Re

Robin Speculand
Global Pioneer & Expert in Strategy Implementation

Ian J. Watts
Senior Vice President and Managing Director, International Operations
LIMRA and LOMA

Sidney Yuen
Chairman
HBC

Sponsors for 2017

chiefofstaff.com

Media Sponsor:
ASIA INSURANCE REVIEW