Loan Operations Management Forum 2017 | Risk Management Association (RMA) | 12 October 2017 | Sheraton Charlotte Hotel, North Carolino, United States, 555 S. McDowell Street., South Tower Charlotte, North Carolina 28204

RMA's Loan Operations Management Forum, a peer learning event, provides loan operations professionals the opportunity to discuss issues related to structuring, organizing, and effectively managing the loan operations function. The interactive sessions focus on managerial and operational topics and help create efficiency when organizing operational responsibilities. Concepts of functional structure, service quality, performance metrics and use of technology are included in the discussions. Because the role of the loan operations department varies widely among banks, the different responsibilities housed within the function and staffing models will be discussed.