Venue
Webinar

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Event Date Thu Oct 6 EDT (about 2 years ago)
Location Webinar
Region Americas
Details

Issuing the Mastercard brand means you are governed by the brands operating rules. These rules determine how you handle chargeback and presentments. During this session we will review the flow of the Mastercard dispute process and how these are handled. We will also examine the obligations from Mastercard requirements and analyze the similarities and differences between the MasterCard brand rules and the Card Regulations.

Areas Covered in this Session:
• Overview of Mastercard Transaction Flow.
• Comprehensive breakdown of the Mastercard dispute process.
• Thorough review of the Card Network Zero Liability.
• Mastercard Brand Rules vs Card Regulations.
• Evaluate timing requirements of Reg E investigations to Mastercard dispute handling.