NAHAM Annual Conference 2024 | National Association of Healthcare Access Management | 23 April 2024 | Hyatt Regency Dallas, 300 Reunion Blvd, Dallas, TX 75207, USA

Join us to connect with your colleagues for the premiere event in Patient Access. Explore education tailored to the current state of the profession, earn NAHAM-approved contact hours toward maintaining your certification and get ready celebrate 50 years of NAHAM!

What to Expect
• Up to 28 sessions to choose from focused on overcoming staffing challenges, ways to inspire and encourage team success, understanding and overcoming challenges associated with prior authorizations, leadership skills for managing a Patient Access department and building a career as a Patient Access professional.
• Game-changing insights from a keynote speaker who will help you support your staff teams with practical and tactical solutions for growth and changing perspectives to create more fulfillment in the workplace.
• Opportunities to network with Patient Access managers and leaders from facilities across the country. Following NAHAM safety procedures, you will connect with managers and directors from departments ranging from 0-100 full-time employees and 500+ beds.

Can’t join us in person? You can still participate by purchasing the Learning Lab On-Demand Package. This package includes recordings of all the Learning Lab sessions. Recordings will be available for viewing shortly after this Conference. As an attendee, you can purchase this package at a discounted rate.

2024 Speakers

PRESENTERS:

Amber Hermosillo
CRCR, Director of Rev Cycle Edu and Quality, Banner Health

Jonathan Wiik
Vice President of Health Insights, FinThrive

Kyle Crosswell
Manager, Revenue Operations/Patient Access, Health First Inc.

NaCole Stewart
Assistant Director Patient Access Services, Singing River Health System

Mallory McKnight
Director, Pre-Registration, Patient Estimates, and Financial Counseling, Corewell Health

Michael Skudera
Manager, Access Services, Hackensack Meridian Health

Nicole Fountain
Vice President, Revenue Cycle, University of Chicago Medicine

Valerie Barckhoff
Principal, Healthcare Advisory Leader, Windham Brannon, LLC; SHOAR Health

D.J. Plavsic
Executive Director, System Patient Access, Indiana University Health

Jeni Erikson
Senior Director Patient Access, Banner Health

Jyl Hutchins
Director, Centralized Patient Access Services, Optum-Bassett Health Network

Stefany Dresh
Healthcare Consultant, BDO USA

Edward Din
Senior Director of Patient Access, Kern Medical

Jessica Budri
Director, Patient Access, Connecticut Children's

Craig Nesta
Vice President, Physician Practice Management, Emerson Health

Maria Utter
Corporate Patient Access Director Ambulatory Services, Banner Health

Aaron Hart
Assistant Director, Care Navigation Hub, UC San Diego Health (UCSD)

Alicia Auman
Solutions Sales Executive, Optum

Brenda Sauer
Director, New York Presbyterian Hospital

Kevin Jennings
Director, Patient Access, Children's Healthcare of Atlanta

Jarrod Brown
Director of Rev Cycle Edu and Quality, Banner Health

Octavius Jones
Director of Patient Access, UChicago Medicine

Jodell Nelsen
Operations Manager, Mayo Clinic

Scott Overholt
Chief Business Officer, Vyne Medical

Zain Ismail
Senior Director, Insights & Advisory, AVIA Health

Lucianna Easton
Patient Access Assistant Manager Front Office, Connecticut Children's

Natasha Greaux
Manager, Patient Access, Orlando Health

Blake Evans
Associate Vice President of Patient Access, Rush University Medical Center

CO-PRESENTERS:

Miguel Vigo
Chief Revenue Cycle Officer, University California San Diego

Michelle King, CHAM
Manager, Revenue Operations/Patient Access, Health First Inc.

Sarah Richards, CRCR
Senior Project Specialist, Patient Access and Financial Counseling, Corewell Health

Lisa Ligue
Executive Director, Patient Access Services, UChicago Medicine

Michelle Fox, CHAM
Director of Revenue Operations, Patient Access, Health First, Inc.

Sandi Manley
Director, Patient Access OI-BHN, Optum-Bassett Health Network

Lisa Goodrich
Network Department Vice President, Family Medicine, GIM & Geriatrics, Psychiatry, UVM Health Network Medical Group

Amber Teves
Manager of Front-End Revenue Cycle, Kern Medical

Kayla Gross, CHAM, CRCR, Bachelors in Business Admin
Director PAS Operations, Banner Health

Jenny Hart
Healthcare Administration Consultant

Sue Plank, LCSW, CHAM
Director, Goshen Physicians

Joan Broers, M.S. RN
Operations Manager, Mayo Clinic

Jess Czelusniak, RN
Sr. Director of Clinical Applications, Virginia Hospital Center

Crystal Broj
Chief Digital Officer, The Medical University of South Carolina

Kelley Renier, MHA, CRCR
Manager, Patient Access, Orlando Health

2024 Sponsors

PREMIUM SPONSORS:
• AMN Healthcare
• Availity
• Experian Health
• Holliscobb
• INFINX
• SSI
• Vyne Medical
• The Wilshire Group