Next Generation Technology 2023 | Argyle Executive Forum | 6 November 2023 | Virtual
Venue
Virtual
Virtual
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Tue Nov 7 UTC (about 1 year ago)
In your timezone (EST): Mon Nov 6 7:00pm - Mon Nov 6 7:00pm |
| Region | All |
Details
Deploying CX/UX technology effectively is critical to keeping and growing your customer community. The right CX/UX technology stack can help you attract new customers and serve your existing customers while saving you time. Getting to the right CX/UX technology stack is tricky though. There are a lot of competing claims to sort through to get to the information you need to make informed technology decisions.
Argyle’s CX/UX Leadership Forum will help you penetrate the hype around next generation CX/UX technology to help you build the technology stack your business needs.
You will also learn:
• What AI and machine learning can and can’t do to improve your CX/UX
• How to operationalize human centered design in your CX/UX
• Technological solutions to summarize and act on customer feedback
• How to make your CX/UX more accessible to all user groups
Speakers
2023 Speakers
Adrian Brady-Cesana
Author of The Four CX Pillars & Host of The CXChronicles Podcast, CXChronicles
Drew Hawkins
Director of Digital Marketing, Womble Bond Dickinson (US) LLP
Simon Kriss
Author | Futurist | Innovator, "The AI Empowered Customer Experience: A CX practitioners guide to the possibilities and risks of AI"
Jay Mandel
Brand Strategist, Professor & Author of 'Brand Strategy in Three Steps', Kent State University
Michael Moore
Sr. Vice President CX and Digital Solutions, Alorica
Steven Nghe
Head of Marketing and Communications, Kloeckner Metals Corporation