NGCX Asia Connect Virtual Summit 2021 | Worldwide Business Research (WBR) | 22 February 2021 | Virtual Event
Venue
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| Event Date |
Tue Feb 23 +08 (almost 4 years ago)
In your timezone (EST): Mon Feb 22 8:00pm - Tue Feb 23 4:40am |
| Location | Virtual Event |
| Region | APAC |
Details
NGCX Connect Asia is a private invitation-only virtual event customized for senior customer experience leaders from across industries.
During crisis comes opportunity. The mission of NGCX Asia Connect is to provide an interactive, high-level platform for the exchange of ideas, best practices and timely perspectives during these turbulent times.
The programme will explore critical themes and challenges, such as how to put the customer at the heart of your digital experience strategy; mastering customer-led design; and how to understand customers and their actions across all channels data sources and audiences.
Speakers
2021 Speakers
Millie Gillon
MD & Global Head of CX, Standard Chartered Bank
Sandra De Zoysa
Group Chief Customer Officer, Dialog Axiata
Chee Ho Yoon
Assistant Vice President Customer Experience, OCBC Bank
Caren Cheng
Head of Customer & Fulfillment, DiGi Telecommunications
Dipu KV
President - Operations Communities & CX, Bajaj Allianz
André Grandt
Customer Experience Lead & Transformation Officer, Roche
Anila Fredericks
Head of Customer Service Operations, Telstra Global
Raj Chaudhuri
VP - CFN Consumer Servicing & JAPA Operations, American Express
Luzanne Chong
Head of Customer Experience, Prudential Assurance
Shireesh Mishra
Regional Head, Analytics & Insights, Citi
Vishwash Gaur
Head of Customer & Digital Experience, FWD Insurance
Sheng Jie (SJ) Tan
Head of Marketing, Digital Experience, Distribution Analytics & Technology, Liberty Mutual
Mark Van Den Haak
VP of Sales Asia, Tealium
Mina Samaan
Team Lead SEA & India, Vonage
Carina Ahlberg
Head of Customer Experience, Volkswagen Group
Shawn Roy
Consumer Insights Lead (SEA & Taiwan), GSK
Philipp Gockel
Global Snr Leader Customer Delivery Experience, Schneider Electric
Dr. Patrick Chin
Head of Digital & Head of Branding, Global, SOMPO
Glenn Richmond Y. Ong
Director Customer Experience, Cebu Pacific Air
Frank Ravanelli
APAC Digital Media & Marketing Operations Lead &Global Head of Affiliates, FOREO
Sponsors & Partners
2021 Partners
• AB Tasty
• Contentsquare
• Tealium
• Vonage