Nordics Business Transformation 2018 | International Quality & Productivity Center | 19 November 2018 | Sheraton Stockholm Hotel, Tegelbacken 6 Stockholm 101 23, Sweden

Traditional back-office delivery models are quickly becoming obsolete as internal customer behaviour and the speed of change are becoming increasingly vital.

In today’s competitive environment, back-office and shared service professionals are forced to re-evaluate their business models for greater efficiency, cost reduction and innovation, or risk losing out to an enterprise with greater agility. As a result, it becomes vital to differentiate through data transformation and rely on fact-based decision making to structure strategies.

This event will dive deeply into understanding how and where you can effectively deploy technology, analytics and change management strategies in order to achieve operational excellence in your back office.

2018 Speakers:

Michelle Roborg-Sondergaard
Vice President, HR Western Europe, Carlsberg Group

Peter Evans
Director, Continuous Improvement, LEGO

Gregg Feltham
Director, Customer Experience and Digital Delivery, Swiss Re

Ana Segurado
Global Head of HR Effectiveness, A.P. Moller, Maersk

Ossi Leikola
Executive Vice President, Head of Banking Operations, Nordea

Jenny Dahlström
Senior Vice President, Deputy Head of Business Support and Development HCX, Handelsbanken

Annette Anjou
Head of HR Global Processes and Solutions, Swedish Orphan Biovitrum (Sobi)

Gro Arnesen-Nyhus
Head of Intelligent Automation, Broadnet AS

Sara Asgari
Head of Transformation, 3 Sweden

Kerry Benford
Senior Change Manager, GlaxoSmithKline

Roshni Bharadwaj
Product Lead, Klarna

Caroline Blomberg
Product Service and Operations Specialist, Nordea

Daniel Blomqvist
Head of Investment Product Operations, Nordea

Mercedes Clark-Smith
Head of Data and Analytical Products, SKY UK

Stefano Dell’Orto
Director, E-Mobility Business Support, Vattenfall

Kent Duhn
Global Head of HR Services, Danske Bank

Hanne Dumfries
Head of P&C Services, EMEA North & Central, Vestas Wind Systems

Na Ree Ehrhorn
Head of Nordic Integration, Banking Nordic, Danske Bank

Yrjo Eskola
Senior Vice President, Operations, Posti Group Oyj

Thale Fonkalsrud
Head of Robotics Centre of Excellence, KLP

Tove Hejbøl Lindquist
Director of Process Excellence, Copenhagen Airport

Claus Hincke
Head of Asset & Facility Management, Copenhagen Airports

Ingela Hofverberg
Lean Partner Finance, Scandinavian Airlines

Bjarne Kaavé
Enterprise Architect, Tryg

Iris Kaib
Vice President Corporate First Choice Office (Six Sigma Lean, Continuous Im, Deutsche Post DHL Group

Carl Klimfors
Business Relationship, Ikano Bank

Hans Kristian Lange
Principal Analyst Corporate Service Management, Equinor

Anneli Linderson
Backlog owner, Robotics Implementation, Handelsbanken

Christian Loyer
Strategic Innovation Lead, i-Nexus

Thomas Lybaek
Change Management Lead, Vestas

Henrik Maurin
Head of Automation and AI Execution, Ericsson

Einar Michaelsen
Nordic Automation Manager, Santander

Mito Mihelič
Head of Design Thinking, Viessmann Group

Bjorn Mogensen
Vice President, Divisional Chief Financial Officer, Novo Nordisk

Simen Munter
Chief Operating Officer, Commercial & Business Banking, Nordea

Fernando Nunes
Senior Process Automation Architect, MAN Energy Solutions

Andreja Pavlovic
Executive Director, Nordic Business Alliance

David JP Philips
Motivational Speaker, Self employed

Alexander Ritter von Weinzierl
Group Supply Chain Director, DT Group

Thomas Schelin
Head of Shared Services, Orsted

Deep Pal Singh
Director, Automation & AI Transformation, Ericsson

Per Sorensen
Head of Finance, Compass group

Daniel Steenbrink
RPA Lead, and Finance Divestment Operational Lead, Sandvik

Tammy Watchorn
Head of Innovation, NHS

Siri Wikander
Director of People Growth, Scandic Hotels

2018 Sponsors & Exhibitors

• I Nexus
• Runway - A Webhelp Company
• Signavio
• Tech Mahindra
• Tradeshift
• UiPath
• Wipro Limited

MEDIA PARTNERS:
• CorD Magazine
• ABPMP
• CEE Portal
• Innovation Management.se
• Intelligent Sourcing
• International Association of Financial Executives Institutes or IAFEI
• International HR Adviser
• Payments Journal
• Pro Progressio Group
• Rapid BI
• Shared Services & Outsourcing Network
• The Business Transformation Network
• The Future Shapers