North American Chief Digital Officer Forum Hosted By Deloitte 2023 | Institute of International Finance (IIF) | 30 March 2023 | Online

We are witnessing the transformation of financial services via the extension of its activities into a broad ecosystem of new partners, challengers, and channels. Embedded finance, open data, and cloud services are dramatically changing roles and responsibilities, and blurring lines between traditional industry verticals (e.g., financial services and consumer technology). These ecosystems are themselves rapidly evolving as value chains are becoming value webs and the value-added elements are shifting between different activities and entities.

Key Discussion Themes

In our ongoing discussions with global digital finance leaders from financial institutions, Fintechs, regulators, central banks, and academia we have begun to surface interesting findings and have a few key questions we are hoping to engage with you on:

• How are evolutions in sectoral competitive dynamics, macroeconomic disruption, and the proliferation of emerging technologies driving the imperative to engage in ecosystem activities?
• How are ecosystems models influencing the mandate of the Chief Digital Officer in financial services?
• How have changes to the macroeconomic environment over the last 12-18 months shifted strategic thinking around ecosystems?
• How are executives thinking about the six strategic questions that define an organization’s ecosystem engagement: 1) value proposition; 2) partner universe; 3) roles & responsibilities; 4) business models; 5) capabilities; 6) internal and external implications?

2023 Sponsor

• Deloitte