Venue
TBA
TBA, Online Event

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Event Date Tue Oct 13 CEST - Wed Oct 14 CEST (about 4 years ago)
In your timezone (EST): Tue Oct 13 3:00am - Wed Oct 14 11:00am
Location TBA
Online Event
Region EMEA
Details

The 21st-century consumer has a louder voice than ever, now during the current global pandemic it is critical for businesses to adapt and address these needs. With this in mind, companies must now constantly innovate, speed up their efficiencies and fine-tune their digital strategies.

The Omnichannel Executive Forum is specifically designed to enable the cross-vertical sharing of knowledge and innovative techniques providing real-life case studies on effective omnichannel strategies. While we have had to react to the global situation and take this event online, there is still no better opportunity to step back, unpick and critically review your omnichannel strategy as you uncover the essential blocks to build the ultimate customer experience and in doing so set a new bar for omnichannel.

Speakers

2020 Speakers

Seth Adler
Host, CX Network

Edda Blumenstein
p hD Researcher, Leeds University Business School

Rainer Feurer
SVP, Customer Centric Sales Development, Customer Experience, BMW

Frederic Gau
Global Brand Development Director, A;t Fox, the AD&T Group

Soren Gundtoft Johansen
Head of Omnichannel, BESTSELLER

Thomas Grunwald
Innovation Expert, T-Mobile Czech Republic

Chanice Henry
Editor-in-Chief, CX Network

Marion Humeau
Global Head of Customer Experience and Digital Innovations, Groupe Renault

Antonio Ivankovic
Chief Customer Experience Officer, GO plc

Steve Kato-Spyrou
UX Manager, John Lewis

Veronika Krasnohorska
Innovation Advisor, T-Mobile (Slovak Telekom)

Martin Kurze
Director, Research & Innovation, Deutsche Telekom

Violeta Malheiro Swart
Alliances Manager, Unbabel

Christoph Neut
VP, EMEA, Sparkcentral

Maciej Partyka
Global Head of Customer Insights, Barclaycard

Antonio Pires
CTO / COO, Carris

Sandra Rodrigues
Head of Marketing, Portugal, Whirlpool

Bruno Santos
Head of Omnichannel, Fidelidade

Pedro Sousa
Director of Marketing - Spain & Portugal, EasyJet

Swave Szymczyk
Global Director, Digital & Retail Market - Originals & Style, Adidas

Kai Schubert
Manager of Digital Transformation, Schwan-STABILO Cosmetics

Gary Walker
Founder and Digital Product Director, 22North