Cavendish Conference Centre
Cavendish Conference Centre, Cavendish Venues, 22 Duchess Mews, Marylebone, London W1G 9DT, UK

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Event Date Wed Feb 5 GMT (over 1 year ago)
In your timezone (EDT): Wed Feb 5 3:45am - Wed Feb 5 1:25pm
Location Cavendish Conference Centre
Cavendish Venues, 22 Duchess Mews, Marylebone, London W1G 9DT, UK
Region EMEA

A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy.


2020 Speakers

Peter Pritchard
Group CEO, Pets at Home

Ken Daly

Mark Dunhill
former CEO, Whittard Chelsea

Melissa Weston
Marketing Lead - UK & Ireland, Zalando

Nidhima Kohli

Jennifer Roebuck
Non-Executive Director, Ted Baker

Will Verrill
Co-Founder, Stitched

Antony Eden
Head of eCommerce, Studio

James Coughlan
Digital Director, Van Monster

Eva Pascoe
Non-Executive Director, Bluebella

Gracia Amico
Digital Strategy, Scotch & Soda

Ian McBeth
Interim Director of Technology, Josh Wood Colour

Jo Causon
CEO, The Institute of Customer Service

Lee Jones
Director of Sales and Business Development, Ingenio

Lalit Suryawanshi
Enterprise Architect, Wilko

Trevor Gordon
Senior Director - Global Omnichannel Retail, Sodexo

Jack Peters
Business Development Director, Alibaba Group

Edda Blumenstein
Doctoral Researcher & Omnichannel Strategy Advisor, University of Leeds

Sarah Ahmad
Industry Manager, Google

Brendan Abbott
Head of Retail, Travel & Leisure, Experian

Sponsors & Partners

2020 Partners

• Experian
• Cegid
• Ingenico Enterprise Retail