Online Collections Technology Think Tank 2022 | Credit Connect | 7 July 2022 | Online Event

The Think Tank’s aim is to create an engaging environment with the aim of enabling all participants to learn about change within collections and the role technology and innovation has to play in an everchanging environment. The last event was attended by just over 200 collections professionals across four streams

The next edition of the event will explore conversations around the collections strategies as the UK copes with changes in economic circumstances as we hope to emerge from what we hope is the worst of the pandemic.

Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenges as a result of the pandemic which has economically impacted household finances but collections processes and strategies.

The event will focus on panel discussions across a number of thematic collections issues with the aim of problem-solving and examining how companies can utilise people and technological innovations effectively as we move into a new way of working.

2022 Speakers

Mark Porter
Head of Customer Operations, Oodle Finance

Richard Fenton
Head of Digital Development, The Zinc Group

Frank Sherlock
VP International, CallMiner

Steven Coppard
Deputy Director Government Debt Management Function, The Cabinet Office

David Murphy
Partnerships, Sales & Solutions Director, Sigma Connected Group

Steve Exton
AVP Business Development, Europe, Firstsource

Kevin Stewart
Business Unit Leader, Revenues & Benefits, Middlesex District Council

Chris Leslie
Chief Executive Officer, Credit Services Association (CSA)

Kevin Still
Director from DEMSA, Dominic Maxwell, Founder, TellJO

Sam Challenger
Head of Collections & Customer Experience, Billing Finance

Owen Edwards
Head of Lending Operations, JN Bank

Daniel Calcott
Director, Digital DRA

Richard Grey
VP Sales and Services, Lightico