Operational Excellence Roadshow 2024 - Australian Capital Territory | Public Sector Network | 14 August 2024 | Canberra Rex Hotel, 150 Northbourne Ave, Braddon ACT 2612, Australia

As the public sector adapts to evolving demands and economic fluctuations, Government Agencies must prioritise operational excellence.

This entails pinpointing inefficiencies and seizing opportunities to reduce costs, manage risks, and boost efficiency. It’s crucial to uphold top-notch service standards to meet the expectations of citizens/customers.

The event aims to align people, processes, policies, and technology for operational effectiveness, citizen satisfaction, and sustainable value. Priorities include clear vision, process innovation, collaborative governance, data-driven decisions, and digital transformation. By emphasising citizen-centricity and operational excellence, the Australian Government can elevate public service quality.

Key people you’ll meet:
Chiefs, Heads, Directors, Seniors, Executives, and Managers involved in:
• Operations
• Finance
• Corporate Services
• Procurement
• Transformation
• Supply Chain
• Process Improvement
• Service Delivery

Benefits of attending:
• Explore merging technologies
Maximise automation, AI, and digital tools for operational progress, ensuring adaptability and future-proofing strategies

• Enhance process optimisation
Streamline operations for efficiency, accuracy, and cost reduction, fostering innovation and minimising waste

• Foster collaboration
Break down silos to promote seamless communication and coordination across departments, enhancing organisational cohesion and effectiveness

• Empower your workforce
Invest in people and change management to cultivate a skilled and motivated team capable of driving successful transformation initiatives

Discussing the most current topics:
• Operational Excellence
• Business Improvement
• Automation
• Improving Workflow
• Operational Advancement
• Process Innovation
• OPEX Culture & Curation
• Leveraging Technology

2024 Speaker

Sankaran Krishnaraj
Director General, Service and Program Excellence Directorate, Programs Branch, Agriculture and AgriFood Canada

Laura Gray
Director, Workforce Planning and Strategy, Department of Employment and Workplace Relations

Anthony O’Reilly
Director Business Intelligence, Improvement and Performance, Office of the Commonwealth Ombudsman

Mandy Young
Natasha Scandret, Assistant Commissioners, Australian Electoral Commission

Christine Tipton
Chief Operating Officer, Sustainability Victoria

Mandy Young
Janine Bennett, Acting Assistant Secretary, Digital Business and Sector Engagement, Department of Health and Aged Care

Tammy Braybrook
Senior Director, Data Capability and Analytics, Australian Maritime Safety Authority

Louise Gates
Group Head, Population Health Group, Australian Institute of Health and Welfare

Kal Marshall
Regional Vice President – Public Sector APJ, Appian

2024 Partners

• Appian
• Datacom
• Pega
• Nintex
• Basware
• Adapt Ovate
• Bluewater
• Iron Mountain
• Escient
• Intertek Sai Global
• SPP