Operational Excellence Roadshow 2024 - New Zealand | Public Sector Network | 31 July 2024 | Oaks Wellington Hotel, 89 Courtenay Place, Te Aro, Wellington 6011, New Zealand

Powering Process Innovation and Advancing Automation

As the public sector adapts to evolving demands and economic fluctuations, Government Agencies must prioritise operational excellence. This entails pinpointing inefficiencies and seizing opportunities to reduce costs, manage risks, and boost efficiency. It’s crucial to uphold top-notch service standards to meet the expectations of citizens.

The event aims to align people, processes, policies, and technology for operational effectiveness, citizen satisfaction, and sustainable value. Priorities include clear vision, process innovation, collaborative governance, data-driven decisions, and digital transformation. By emphasising citizen-centricity and operational excellence, the Australian Government can elevate public service quality.

Key People You’ll Meet
Chiefs, Heads, Directors, Seniors, Executives, and Managers involved in:
• Operations
• Finance
• Corporate Services
• Procurement
• Transformation
• Change Management
• Process Improvement
• Service Delivery

Benefits of Attending:
• Explore emerging technologies - Maximise automation, AI, and digital tools for operational progress, ensuring adaptability and future-proofing strategies
• Enhance process optimisation - Streamline operations for efficiency, accuracy, and cost reduction, fostering innovation and minimising waste
• Foster collaboration - Break down silos to promote seamless communication and coordination across departments, enhancing organisational cohesion and effectiveness
• Empower your workforce - Invest in people and change management to cultivate a skilled and motivated team capable of driving successful transformation initiatives

Discussing the Most Current Topics:
• Operational Excellence
• Business Improvement
• Automation
• Improving Workflow
• Operational Advancement
• Process Innovation
• OPEX Culture & Curation
• Leveraging Technology

2024 Speakers

James Mowat
Leader Sector Engagement, Land Information New Zealand

Jan Sheppard
Chief Data and Analytics Officer, Environmental Science Research

Gavin Pearce
Director of Risk & Compliance, Reserve Bank of New Zealand

Lee Hutchison
Senior Director, eHealth QLD

Neil Hurley
Executive Director Transformation, Statistics New Zealand

Prashant Bakshi
Chief Customer Officer, New Zealand Qualifications Authority

Brian Davies
Manager Strategic Procurement, Department of Corrections NZ

Robert Bollard
PSM, Industry Principal – Public Sector, Pega

2024 Partners

• Appian
• Datacom
• Pega
• Nintex
• Basware
• Adapt Ovate
• Bluewater
• Iron Mountain
• Escient
• Intertek Sai Global