Operational Risk Navigating Rapid Changes 2023 | Office of the Comptroller of the Currency | 9 May 2023 | DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside, 1111 Lakeside Ave E, Cleveland, OH 44114, USA

Work with and learn from experienced OCC examiners who lead this workshop designed for directors and senior management of national community banks and federal savings associations.
• Define major operational risks and the related key operational risk management processes.
• Understand the oversight roles and governance responsibilities of the board and senior management.
• Discuss business continuity and resiliency concepts and share “best practices” learned during the COVID-19 pandemic.
• Outline the common methods and motives of internal fraud, and discuss the role of the board and senior management in establishing a strong ethical culture.
• Discuss and share "best practices" regarding the structure, organization, and oversight of a risk-based audit program.
• Review methods of oversight of third-party vendors that perform or provide support to operational and business functions.
• Understand the increased volume and sophistication of cyber threats and regulatory expectations for addressing cyber threats.