Opex Week 2019 | IQPC | 21 January 2019 | Omni Orlando Resort at ChampionsGate, 1500 Masters Blvd, Championsgate, FL 33896, USA

The 19th Annual OPEX Week: Business Transformation World Summit 2018 has arrived! This coming January, you will learn from 100+ of the most influential experts from the world's leading brands and most innovative companies. You'll have a front-row seat as they share real case-studies from the full spectrum of process, technology and people - Together you will explore the most effective strategies to help you ascend to the future of exponential growth. Your one-stop destination that covers everything you need to accelerate your business transformation:

• The future state of C-suite: Achieving top line growth through business model innovation and digital transformation
• A truly aligned business transformation and OPEX strategy: Building the next generation capabilities through Business architecture
• Placing customer value at the center of your transformation: Adjusting your approach, process, and metrics to be customer focused
• Engage and empower: Developing and sustaining a high performance culture
• Transform into the future with your digital workforce and technology enablement

2019 Speakers

Terry Jones
Founder & Founding Chairman, Travelocity.com & Kayak.com

Eric Hammes
SVP Business Transformation & Information Technology, 3M

Judith Garcia-Galiana
Vice President, Global Service Centers, 3M

Sudeep Gautam
Chief Digital Officer, Pratt & Whitney

Kapil Bansal
Global Transformation Execution Lead at Nokia, Nokia

Liz Iversen
Senior Vice President, Chief Quality & Regulatory Officer, Philips

Simen Munter
Chief Operating Officer, Commercial & Business Banking, Nordea

Jose Tolosa
Chief Transformation Officer, Viacom

Guru Vasudeva
Senior Vice President and CIO, Nationwide

Paul Krebs
Chief Transformation Officer, Koch Industries

Andrew Moore
Chief Digital Officer, Intel

Claus T Jensen
Chief Technology Officer and Head of Architecture, AETNA

Frank Mendicino
Executive Vice President and Chief Administrative Officer, Delaware North

Susan Brown
Executive Vice President, Wholesale Operational Excellence, SunTrust Bank

Denise Sommerville
Managing Director, Client Service Delivery & Global Head of Transformation & Program Management, BNY Mellon

Sameer Anand
Director Business Transformation, Fannie Mae

Beth Johnson
VP, Operational Excellence, Digital Finance, Goldman Sachs

Ricardo Badillo
Director, Business Process Management, Western Union

Jon Beller
Senior Vice President, Operational Excellence, First United Bank

Samantha Bureau-Johnson
Vice President, Business Process Excellence & Project Management Offic, Blue Cross and Blue Shield of North Carolina

Loren Bishop
Vice President - Director of Lean Management Office, State Street

Darryl Bonadio
Director, Enterprise Continuous Improvement Academy, TIAA

Mike Hyzy
Process Design Executive - Operations Management, Bank of America

James Forrest
Managing Director, Consumer Banking Operations, JP Morgan Chase

David Friedman
Director, Intelligent Automation, Ryder Systems

Mesbah Haque
Former Vice President, Global Technology, J.P. Morgan

Brenton Harder
Head Process Excellence, BNY Mellon

Natalie Juryta
Head Innovation Delivery, Yorkshire Building Society

John Mansfield
Senior Vice President, Operations Practice Lead, Fidelity Investments

Mike Medeiros
Business Operations and Transformation Executive, Assurant

Shaun Mansingh
AVP, Continuous Improvement and Automation, Manulife

Vinay Mummigatti
Chief Automation Officer, LexisNexis

Bill Raczyk
Director - Process Innovation at Options Clearing Corp, OCC

Anish Sharan
Manager, Business Process Improvement, CME Group Inc.

Michael Stober
SVP Process Reengineering, Citizens Bank

Shafi Yusuf
Head of Lean Transformation and Intelligent Automation, Bank of the West

Jennifer Faria
AVP, Intelligent Automation Program Lead, FM Global

David Hadd
Vice President Corporate Continuous Improvement, Webster Bank

Laxmikant Pukale
Business Process Transformation and Robotics Process Automation (RPA), USAA

David Marlow
Director of Operations, Continuous Learning and Improvement,Northwestern Mutual

Madlyn Del Monte
Director of Lean Practices, Dun & Bradstreet

Debra Dean
Former Director, Business Transformation,Transamerica

Andy Maddux
First Vice President, Robotic Process Automation (RPA) Lead, Suntrust

Dani Hollis
Vice President, Project Implementations and Quality, PSCU

Christy Hartner
Senior Vice President Advisory Services, Commerce Bank

Cassandra Seibles
Client Advocacy Lead, SunTrust

Hauke Schupp
Senior Vice President, Quality Control, Rushmore Loan Management Services

Bob MacDonald
Managing Director, Corporate Strategy, TD Ameritrade

Jen Wyble
Director, Analysis & Project Team, MERS of Michigan

Steven Hall
Vice President, Process Excellence Leader, Liberty Mutual Insurance

Aaron Washburn
Senior Director, Business Process Improvement, CME Group

Zera Zulkifli
Operational Excellence Consultant, Sime Darby Plantation

Leslie Behnke
Senior Director, Business Integration, One Plan Change Office, Walgreen Co.

Fred Blessinger
Operational Excellence Leader, General Motors

Joe D'apollonio
Operational Excellence Leader, Ingersoll Rand

Garret J. Etgen
Ph.D., Senior Director and Six Sigma Champion, Lilly Research Laboratories Operations, Eli Lilly and Company

Connie Flores
Lean Sensei, Hartford Healthcare

Mustafa Abdulali
Director of Lean Transformation, NCH Healthcare System

Leslie Monopoli
Master Black Belt and Change Agent, Merck

Mehul Mehta
Director, Business Optimization & Agility, GAF

Ryan Mayer
Vice President OPEX, BioReference Laboratories

Daniel McCombe
Head of Business Transformation, Airbus Americas

Cristian Matei
Head of Business Transformation, Veolia Group

Azman Shah Mohamed Noor
Vice President, Head of Operational Excellence, Sime Darby Plantation

Jorj Madalin Mihailovici
Chief Executive Officer, Veolia Group

Irina Munteanu
CFO, SAP & Oracle Project Sponsor, Veolia Romania

Mihai Savin
Deputy General Manager, Apa Nova Bucuresti

Mohamed Saleh
Director Operational Excellence and Senior Lean Sensei, Hartford Healthcare

Karen Tilstra
Co-Founder, Florida Hospital Innovation Lab

Carl Wiberg
Global Continuous Improvement Manager, Nouryon

Camille Romero
Director, Organizational Effectiveness, Ball Corporation

Ray Poinsette
Director of Process Improvement, Beaver Street Fisheries

Deborah Hawkes
Vice President of Process Excellence & Business Analytics, Change Healthcare

Dennis Narlock
General Manager, Catalent Pharma Solutions

Elke Hollmann
Head of Global Process Development, Stratec

Tami Beheler
Lean Six Sigma Master Black Belt, Lilly Research Laboratories, Eli Lilly and Company

Stephane Deblock
Director, Global Operational Excellence, Bio-Rad Laboratories

Laurie Brooks
Global Director, Process Transformation, Kellogg Company

Andrew Mathieson
Enterprise Business Architect, Southwest Airlines

Sundar Chari
Director, Change Management, Revenue Management, Hertz

Dallas Clarksean
Chief Operations Officer, FUN

John Cottongim
Automation Director, Mars

Ruben Del Toro
Enterprise Continuous Improvement, Strategic Planning, Southwest Airlines

Peter Evans
Global Continuous Improvement Director, LEGO

Brad Gillette
Former Director, Supply Chain Excellence, Ryder System

Liz Harada
Director, SCM Solutions Governance & Process Management, HAVI

Ewerton Pavan
Director Lean Initiatives, Nestlé Waters North America

Angela Marano
Senior Director, Business Performance Improvement, Southwest Airlines

Tony Saldanha
Vice President, Global Business Services, Procter & Gamble

Annie Roberts
Senior Vice President Business Improvement & Quality, Wyndham Vacation Ownership

Monica Stitt
Regional Director - Strategy, Planning and Program Operations, Amway

Anita Rajan
Supply Chain Process Excellence Leader, Lowe’s Companies

Robin Gomez
Director Data and Analytics, Radial

Mark Etwaru
Digital Transformation, The Estée Lauder Companies

Shane Wentz
Global Director Continuous Improvement, Radial

Jim Hinderks
Global Operations & Continuous Improvement, Hertz

Partha Baral
Senior Director, Business Architecture, Process Excellence, VMWare

Jennifer Hurst
Business Process Improvement Centre of Excellence Leader, Nielsen

Parisa Naseraski
Senior Director Finance Transformation Office, Cisco Systems

Keith Linder
Process Manager, F5 Networks

Mia Leondakis
Vice President, Business Transformation & Automation, VMWare

Troy Eutsler
Senior Program Manager, Leadership Development, Fortune 10 Top Tier Company

Kat Payne
Senior Manager, Employee Experience, Fortune 10 Top Tier Company

Steve Power
Senior Director, Digitizing Global Operations, Cisco

Nathan Warner
Vice President, Business Excellence, Ryan

Susanna Watson
Lead Process Improvement Partner, Nielsen

Jamila Conley
Vice President, IT Business Solutions, F5 Networks

Tom Petzke
Head of Process Excellence & Continuous Improvement, Amadeus IT Group

Therese Steiner
Director, Operational Effectiveness, Global Operations, LexisNexis

Carey Sealy
Managing Director, Global Transformation, JLL

Heidi Hattendorf
Director, Transformation Office, Motorola Solutions

Brandon Gerig
Process Design Manager, Veritas

Daniel Lee
Head of Process Engineering, Google Express

Emilie Ly
Senior Director, Business Support & Services for Business Transformation & Automation, VMware

David O’Toole
Director Operational Strategy, World Wide Technology

Martin Jahn
Director Process Engineering, National Grid

Dr. Charles Brandon
Director Process Improvement Office, US Army

Alexander Breskvar
VP Quality Offshore, Siemens Gamesa Renewable Energy

Krishnan Krishnaiyer
Director, Enterprise Business Improvement, Andeavor

Mark Watson
Chief Wing Transformation & Innovation Officer, U.S. Air Force

Tara Mulrooney
Chief Technology Officer, Alberta Energy Regulator

Joshua Karpinski
Manager Strategic Planning & Support, National Grid

Aaron Bozeman
Director, Professional Services, iGrafx

Massimiliano Delsante
Chief Executive Officer, myInvenio - a Cognitive Technology Solution

Terry Roach
Chief Executive Officer, Capsifi

Paul Docherty
Founder and Executive Director, i-nexus

Michael "Chet" Chambers
VP, Chief Evangelist - Americas, UiPath

Rob Stewart
President, OpusWorks

Erik Anderson
Workplace Analytics Consulting Lead, Microsoft

Whynde Kuehn
Principal, S2E Consulting

Robert Thacker
Director, Global Product Marketing & Enablement, iGrafx

John Huettel
EVP of Sales, TrackVia

Steve Towers
Founder and CEO, BP Group

James Dodkins
Principal Consultant, BP Group

Rick Hepp
President, Enterprise Excellence Services, LLC

Georgios Moschoglou Ph.D.
Faculty Director and Associate Professor of the Practice, Georgetown University

Jason Mednick
Managing Consultant, ROC Group

Emily Kehinde
Managing Consultant, ROC Group

Ron Lear
Chief Architect, CMMI® Institute

Diane Magers
CEO, Customer Experience Professional Association

Ravi Rao
Executive Coach, Emotional Business

Robert Hutcherson
CEO/Founder, Optimize Consulting

Darren Rehrer
Director of Process Excellence (PEX), Centric Consulting

Jeff Goldstein
Managing Director, AlixPartners

Tanuj Kapoor
Associate Principal - Head Operations Excellence & Intelligent Process Automation, ZS Associates

Stephen Redden
Managing Principal, Operations Practice Area, ZS Associates

Jenn Atlas
Senior Statistician, Minitab

Tom Zaritski
Strategic Account Manager, Minitab

Justin Bishop
Solutions Delivery Head, Agilify Automation

Joseph Anderson
Vice President of Services, Institute for Process Excellence

Ian Hawkins
Editor, PEX Network

Sofia Passova
President, StereoLOGIC

Stan Passov
SVP Product Management, StereoLOGIC

Therese Costich
Vice President of Strategic Initiatives, Salient Management Company

Alex Burak
RPA Solutions Consultant, EMEA, IBA Group

Tom Paider
Co-author, The Lean IT Field Guide

Susan Reed
Founder and CEO, EdgeDweller, Inc.

Peg Pennington
President, Morestream

Myriam Fentanes
Technical Marketing Manager Business Automation, Redhat

Anant Gupta
SVP, Global Head of Enterprise Architecture, Prolifics

Salem Hadim
Global Head of Smarter Process Practice, Prolifics

Animesh Jain
Head, Robotic Automation and Process Innovation Practice, Prolifics

Atul Soneja
Global Head, Edge Products and Infosys Nia, EdgeVerve

Craig Le Clair
Vice President, Principal Analyst, Forrester Research

Sateesh Seetharamiah
Vice President and Global Product Head, EdgeVerve

Robin George
AVP, Client Services, EdgeVerve

Shay O'Connor
SVP of Sales, FlowForma

Clifford Lee
Vice President, Octagon Supply Chain

Gordon Cooper
Customer Success Manager, Mega

Craig Hickman
Futurist and SVP of New Product Development, Partners in Leadership

2019 Sponsors

• Agilify
• Alix Partners
• AppZen
• Automation Anywhere
• Bits in Glass
• BluePrism
• Capsifi
• Celonis
• Centric Consulting
• CMMI Institute
• Cognitive Technology
• Counterpoint Consulting
• DataRobot
• EdgeDweller
• EdgeVerve
• FlowForma Process Automation
• I Nexus
• iGrafx
• Indico
• IPXHQ
• MEGA International
• Microsoft
• Minitab
• MoreSteam
• Nintex Promapp
• Nividous
• Octagon Supply Chain
• OpenConnect
• Optimize Consulting, Inc.
• Opus Works
• Partners in Leadership
• Prolifics
• Red Hat
• Robotic Process Automation Implementation (RPAi) Inc
• ROC Group
• S2E Consulting
• Salient Management Company
• Signavio
• StereoLOGIC
• TrackVia
• UiPath
• ZS Associates