OPEX Week: Business Transformation World Summit 2026 | IQPC | 26 January 2026 | TBA, Miami, FL, USA

The age of AI has begun, ushering in a new era of enterprise transformation and innovation. Your role as transformation leaders is becoming even more crucial, to evolve strategies and skillsets to navigate businesses through this new reality, facing unprecedented complexity along the way.

While AI and Generative AI serve as both the driving force and enabler of this transformation, it is crucial to remember that technology itself is not the ultimate goal, nor a silver bullet. As experienced change leaders, we hold the best expertise required to get that balance right, building lasting, people-centric approaches to technology-driven transformation. The answer lies not only in integrating AI into existing transformation approaches but in fundamentally reimagining the way we work and reinventing our business models to be future ready. To meet these challenges head-on, transformative companies and leaders are required to upscale their technology adoption, upskill their workforce and uplift their transformation program to successfully inspire and lead this unprecedented scale of change.

Join us in January for an unparalleled networking and learning opportunity boasting 12 big ideas transformation keynotes, 9 split plenary case studies, 28 practical case studies on 4 most relevant themes, 14 in-depth workshops, 16 revamped interactive discussion groups, 4 industry transformation focus groups, 4 deep-dive masterclasses and the new AI innovation zone - welcome over 100 leaders to drive enterprise transformation in the age of AI.

2025 Past Speakers

INSPIRATIONAL KEYNOTE SPEAKER:

Regan Smith
5x World Champion, Olympian

C-SUITE KEYNOTE SPEAKERS:

David Glick
Senior Vice President, Enterprise Business Services, Walmart

Kristin Johnson
Chief Transformation Officer, Edward Jones

Samantha Bureau-Johnson
Senior Vice President, Enterprise Change Management Executive and Customer Experience, First Citizens Bank

Christopher Paquette
Chief Transformation Officer, Personify Health

Biswajit Dasgupta
SVP, Head of Operational Excellence and Integration, TD Bank

Shawn Draper
Chief Transformation Officer, USIC

Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance, Goldman Sachs

Crystal Broj
Enterprise Chief Digital Transformation Officer, Medical University of South Carolina

Renaud Fournier
Chief Transformation Officer, MIT

LaMar Bunts
Chief Transformation Officer, Dartmouth College

Mark Llorente
Chief Administrative Officer (CAO) & Head of MSO Operations, CareMax

Kshitij Kumar
Former Chief Data Officer, Haleon

Adeel Fudda
Vice President, Corporate CIO, Mars

Dumitrache Martinez
CFO, Vice President of Strategy & Transformation, Mars Global Services, Mars

Anastasia Minor
Chief Transformation Officer, Entergy

BANKING, FINANCIAL SERVICES & INSURANCE SPEAKERS:

Rush Fozo
Senior Vice President, Investment Operations Outsourcing, Northern Trust

Ashu Malviya
Vice President, Transformation & Automation Group (TAG), Global Commercial Services, American Express

Ken Farer
Head of Practice Management, Continuous Improvement, New York Life Insurance Company

Tavis Addison
Director, Business Process Optimization, Volkswagen Financial Services

Stephen Donne
Head of Transformation Delivery, Nottingham Building Society

Michael Dove
Vice President, Enterprise Operational Excellence, Velera

Anish Sharan
Head of Digital Transformation, Pritzker Private Capital

Mallory Vaughn
Director, LMI Business Transformation, Liberty Mutual Investments

Anurag Gupta
Vice President, Technology and Innovations, Blackstone

David Pflug
Managing Director, Enterprise Strategic Planning, TIAA

Natalie Green
Senior Director, Transformation Communications and Change Management, Brink's

Samuel Best
VP, Voice of the Customer, Customer Experience, GM Financial

Vanessa Heichert
Vice President, Business Optimization & Enablement, The Wawanesa Mutual Insurance Company

Abhinav Suri
Global Head of Enterprise Productivity Management, Manulife

Rehan Kausar
Enterprise Transformation, Bank of America

Marvin Raymundo
Senior Director, Head of Corporate Strategy and Enterprise Project Management, Hyundai Capital America

Danielle LaMancuso
VP, Process Improvement and Organizational Change Manager, Northwest Bank

Preetha Sekharan
VP, Digital Incubator, Applied AI & Transformation, Unum

Pradeep Kumar Malli
Intelligent Automation/Business Value Director, Cigna Healthcare

Christina Ehrlich
Senior Director, People and Culture Transformation, CSAA Insurance Group

Susan Marricone
Director, Business Transformation, The Depository Trust & Clearing Corporation (DTCC)

Paul Joseph
Next Generation Transformation Leader, KeyBank

Marcel Esqueu
VP - Finance Transformation and Financial Close - Corporate Finance, Guardian Life

Daniel Gastel
Managing Director, Head of Transformation, Enfusion

Ricardo Badillo
Enterprise Excellence Intelligent Automation Lead, Citi

Stephanie Licht
Director of Enterprise Business Process Management and Automation, Bremer Bank

Gerardo Guerrero
Regional Director - Digital Solutions, Visa

HEALTHCARE & LIFE SCIENCE SPEAKERS:

Patrick Lenihan
Associate Vice President, Business Transformation Office, Eli Lilly

Derek Robinson
Vice President, Business Transformation, Duke University Health System

Paul Suett
Director, Operational Excellence, Supply Chain, Northwestern Memorial Healthcare

Ryan Mayer
Head of Healthineer Performance System – Americas, Siemens Healthineers

Iván Céspedes
Continuous Improvement Expert, Roche

Shane Creech
Vice President of Information Technology, OB Hospitalist Group

Tami Beheler
Senior Director, Process Effectiveness HEOR, Eli Lilly and Company

Rachel Cotter Davis
Senior Director, Change Enablement & Organizational Effectiveness, Optum

Conrad Banks
Senior Director, Strategy & Operations, Bristol Myers Squibb

Arnaud Rager
Vice President, Business Planning and Transformation, Bio-Rad Laboratories

Kathleen Kraft
Former Senior Director, Global Organizational Change Management, Stericycle Inc.

Morgan Stuart
Data Scientist, United Network For Organ Sharing (UNOS)

Steven Hall
Vice President, Strategic Excellence, United Network for Organ Sharing (UNOS)

Rob Kenny
Senior Director, Global Supply Chain Process Excellence, Regeneron

Aarti Sharma, Ph.D.
Director, R&D Strategic Priorities, ABBVIE

Hardeep Kaur
Director, Business Transformation, Commercial Agility and Change Leadership, Merck

MANUFACTURING, PACKAGING & SUPPLY CHAIN SPEAKERS:

Jose Varela
Senior Vice President, Global Service Centers, 3M

Linda Elkins
Head of Value Realization and Financial Management, Enterprise Transformation, W. L. Gore & Associates

Kayihan Caglar
Group CoE Director, Limak Cement Company

Liviu Sotre
CEO, LIDAS

Michael McCullough
Citizen Development Business Architect, Amtrak

Gilles Dussart
Vice President, Operational Excellence, AptarGroup

Jenny Strange
Senior Director, Strategy & Design, Koch Industries

Jon Nichols
Associate Director - Business Planning Center of Excellence, The Clorox Company

Joseph LaCount
Corporate Continuous Improvement Leader, Global Operations, Cargill

Christopher Cushnan
Head of Processes Evolution, Cemex

Daniel Guerra
Business Consultant, Cemex

ENERGY, UTILITIES, PUBLIC SECTOR & HIGHER EDUCATION SPEAKERS:

Dr. Charles Brandon
Director, Process Improvement Program Office at HQDA, US Army

Andrea Giannotta
Vice President, Continuous Improvement, RWE Clean Energy

Jacques McGregor
Vice President, Digital Transformation, Marathon Petroleum Corporation

Aaron Blake
Director, Business Operations, Applied Research Solutions

Margarita Panzer
Director, Enterprise Change Readiness, Marathon Petroleum Corporation

Stephan Blasilli
Head of Business Process Excellence, EDP

Victoria Săplăcan
VP, Head of E.ON Business Excellence, E.ON

Gerald Lackey
Commissioner, Virginia Department of Motor Vehicles

Rémi Raphael, PhD
Vice President, Digital Transformation, Origis Energy

Adam Smith, PhD
Instructor, Harvard University

Alexander Verkhoven
Head of Process Excellence and Continuous Improvement, World Vision Canada

RETAIL, CPG, TRAVEL & HOSPITALITY SPEAKERS:

Carolyn Lum
Retired Vice President, Operational Excellence, Philip Morris International

Ruben Del Toro
Director, Kaizen Promotion Office, Signature Aviation

Amol Dharmadhikari
Vice President, Operational Excellence, Expedia Group

Patrick Gong
Senior Director of Digital Finance Transformation, Campbell Soup Company

Gavin Hupp
Vice President, IT, United Parks & Resorts

Tom Kelshaw
Executive Director, Automation, WPP

Yannick Mbandi
Vice President, Transformation, L'Oréal

Prakash Kewalramani
Senior Director, Data Governance, World Wrestling Entertainment (WWE)

Rajendra Deshpande
Process Improvement, BSH Home Appliances

Peter Lynch
Chief People Officer, Cardinal Group Companies

Mohamed Gaballa
Senior Manager, Global On-Time Performance Solutions, Air Canada

Carolyn Crosby
Senior Director, Change Management, McDonald’s

Jeremy L. Strickland
Former Global Head of Strategy, Analytics, and Operations, Amazon

Steven Livingston
Former Director, Global Fashion Strategy & Operations, eBay

Kamil Chudziński
Head of Digital Transformation Poland, PepsiCo

Clementine Foster
Global Sales Effectiveness Senior Manager, PepsiCo

Sylvia Kay
Director, Project Management, American Express Global Business Travel

Veronica Hull
Head of Transformation, Vueling Airlines

Sasan Sadr
Director, Enterprise Continuous Improvement, Ulta Beauty

TECHNOLOGY, TELCO, MEDIA & B2B SERVICES SPEAKERS:

Dave O'Toole
Director, Strategic Program Operations, WWT

Akshaya Murthy
Director, AI Transformation, Zendesk

Frank Fiorille
Vice President of Risk Management, Compliance, Data Analytics, Paychex

Kartick Kalaimani
Vice President, Global Contract to Cash Value Stream Lead, Dentsu

Ashutosh Chaudhari
Senior Director, Process & Automation, Cisive

WORLDWIDE SOLUTION PROVIDERS & THOUGHT LEADERS SPEAKERS:

Cristian Matei
CEO, Advanced Thinking

Renata Moldovan
Head of Human Capital Development, Advanced Thinking

Bhavin Manjee
Partner and Member of the Board, Simon-Kucher & Partners

Elena Dobre
Management Consultant, Advanced Thinking

Vinaykumar Mummigatti
Executive Vice President, Strategy & Customer Transformation, SKAN.AI

Bob Nahmias
Founder and CEO, Shibumi

Nicola Moran
Director, Neon Partnerships

Neil Chapman
Director, Neon Partnerships

James Henderson
CEO, Mindzie

Ian Nicholls
CEO, explic8

Al Friedle
Managing Partner, explic8

Vlad Atanasiu
Senior Consultant & Product Development Manager, Advanced Thinking

Bernadette Kropman
Co-Founder, PRIME BPM

Mark Khabe
Co-Founder, PRIME BPM

Ted Shelton
Chief Operating Officer, Inflection AI

Mikhail Golovnya
Senior Advisory Data Scientist, Minitab

Rob Stewart
President, CEO, Co-Founder, OpusWorks

Louisa Greco
Partner, Transformation Practice, McKinsey

Lee Coulter
Global Head of Transformation, Chazey Partners

Ted Iverson
Senior Operations Expert, Iverson Consulting

Leonardo Vargas
CEO, Agile Dream Team

Gabriel Duque
Agile Coach, Agile Dream Team

Ravin Jesuthasan
Global Leader, Transformation Services, Mercer

Gavin Outteridge
General Manager, Arysana

Rupert Morrison
Founder and CEO, Orgvue

Jon Knisley
Product Marketing Manager, ABBYY

Marc Stromberg
Co-Founder and Key Account Manager, GBTEC

Jack Moloney
Senior Director, Global Strategic Customer Transformations, SAP

Michael Bucy
Senior Partner, Transformation Practice, McKinsey

Kevin Carmody
Senior Partner, Transformation Practice, McKinsey

Sofia Passova
President, StereoLOGIC

Spence Green
Co-Founder and CEO, Lilt

Nathan Freeman
Business Transformation Expert, SS&C Blue Prism

John Santic
Director of Product Marketing, System Transformation, Celonis

Patrick Moore
Senior Celonis Process Management Specialist, Celonis

John Joseph
Head of Sales Engineering, Xceptor

Stephen Tsuchiyama
Chief Revenue Officer, Apromore

Tony Sina
Solutions Engineer, ValueBlue

Christine Lovas
Enterprise Account, ValueBlue

Robert Thacker
Enterprise Transformation Evangelist, ARIS

Joseph Tricarico
VP of US Growth & Client Success, Agile Dream Team

Christopher Sanders
CEO, Juno Advisory

Caspar Eliot
Vice President of Solutions Engineering, Invisible